Medication Management Coordinator

Medication Management Coordinator (LVN Required)

Location:

In-Person (Atascadero, CA)

Reports To:

Clinical Operations Supervisor Compensation:

$28.00 - $38.00 per hour

Role Type:

Full-Time (40 hrs/week) 12pm-8pm required Who We Are Esteem Health is a mission-driven mental health organization dedicated to providing accessible, empowering care. We believe that meaningful mental health care starts with connection. Our team brings heart, hustle, and a deep belief in the power of dignity and trust. The Role Medication Management Coordinators are the operational backbone of our psychiatry department. This role blends clinical support, medical coordination, client communication, and pharmacy communication to ensure clients receive timely, uninterrupted psychiatric care. You will work directly alongside psychiatric providers, pharmacies, families and individuals to keep medication management running smoothly and safely. This position is ideal for someone who is highly organized, proactive, clinically aware, and passionate about helping families and individuals navigate behavioral health systems with confidence. Key Responsibilities Psychiatry & Medication Coordination Serve as the primary liaison between clients, psychiatric providers, and pharmacies Manage refill requests, pharmacy communication, and medication-related follow-up Assist providers with medication management workflows and client coordination Support psychiatric scheduling and continuity of care Help triage incoming medication concerns and route appropriately within the team Prior Authorization Support Complete and manage prior authorizations (PAs) Coordinate medication approvals and communicate updates to families Assist with resolving prescription and pharmacy-related barriers Clinical & Operational Support Maintain accurate documentation within the EHR Assist with obtaining medication histories, school forms, lab orders, and coordination tasks when appropriate Support operational workflows for psychiatry and medication management services Collaborate closely with front office staff Administrative & Team Responsibilities Uphold HIPAA compliance and confidentiality standards Participate in workflow improvement and quality assurance initiatives Cross-train within operational systems to support department flexibility and team coverage Consistently maintain professional and compassionate communication with clients, caregivers, and the administrative team Who You Are Calm, organized, and detail-oriented Able to communicate clearly with both families, individuals and team Comfortable navigating fast-paced operational environments Highly communicative and collaborative within the team Compassionate and emotionally intelligent with strong follow-through Proactive problem-solver who takes ownership of tasks Passionate about helping improve access to behavioral health care Qualifications Active LVN license required Fluency in Spanish and English required Experience in psychiatry, behavioral health, pediatrics, primary care, or medication coordination preferred Technically capable (comfortable using Google Suite) and quick to learn EHR systems and operational workflows Comfortable working in teams on Zoom Experience with prior authorizations and pharmacy workflows strongly preferred

Job Type:

Full-time Pay:

$28.00 - $38.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person