Mgr, Third-Party Wealth Operations

• Third-Party Wealth Operations
• Third-Party Wealth Operations is responsible for servicing Third-Party Advisors who work with TIAA institutional and individual clients in support of the distribution of TIAA products and services.

The Third-Party Wealth Operations role is primarily responsible for managing various aspects of the TIAA advisor platform and how we integrate that into the day-to-day operational support of Third-Party Advisors. In addition, the Third-Party Wealth Operations role plays an important role in developing, maintaining, and monitoring processes and our control environment to minimize business risks.

• Key Responsibilities and Duties
• + Work directly with Third Party Advisors by providing the necessary operational and practice management support required to facilitate the distribution of TIAA's products and services on our platform.

+ Support the activities of the Advisor Desk and Relationship Management team by providing subject matter expertise on our infrastructure and operational processes in order to broaden the distribution of TIAA products and services through Third Party Advisors. + Act as the SME for certain operational processes by developing, implementing, managing, and maintaining standard operating procedures for both plan level consultants and participant level advisors. While the role may be focused on a particular aspect of operations at the plan or participant level, the individual will be required to develop a broad working knowledge of all operational aspects of the business. + Manage and monitor certain aspects of our controls built into our infrastructure and processes to ensure that we are minimizing risks associated with the business being conducted by Third Party Advisors on our platform. + Support special initiatives and projects to ensure the ongoing health and development of our Third Party Advisor platform.

• Educational Requirements
• + University (Degree) Preferred
• Work Experience
• + 5+ Years Required; 7+ Years Preferred
• FINRA Registrations
• +

SRC Indicator:

Series 6 or 7; Series 63

• Licenses and Certifications
• + Life and Health Insurance License (Resident State) - Multiple Issuers required within 120 Days
• Physical Requirements
• +

Physical Requirements:

Sedentary Work

• Career Level
• 8IC
• Required Skills
• + 5 or more years of experience in a client facing role within financial services + Should have Series 6 or 7; Series 63 and State Life and Health Insurance + 3 or more years of experience in Data Analytics
• Preferred Skills
• + 7+ years of experience in a client facing role interacting with internal and external relationships + 3 Years of experience in operations and process management + Experience working with Registered Investment Advisors (RIA) and Broker Dealer (B/D) Regulatory Environment + Exceptional communication skills and client influencing ability + Ability to make accurate decisions and act independently Related Skills Accountability, Analytical Skills, Business Development, Collaboration, Consultative Communication, Customer Engagement, Practice Management Strategy, Prioritizes Effectively, Relationship Management, Sales, Stakeholder Engagement, Story Telling, Strategic Thinking •

Anticipated Posting End Date:

• 2026-05-21

Base Pay Range:

$96,100/yr - $112,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________

• Company Overview
• Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
• Our Culture of Impact
• At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges.

We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

• Benefits and Total Rewards
• The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates.

That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

• Equal Opportunity
• We are an Equal Opportunity Employer.

TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page (https://careers.tiaa.org/) , and you can read more about your rights and view government notices here (https://www.dol.gov/general/topics/posters) .

• Accessibility Support
• TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone:

(800) 842-2755

Email:

accessibility.support@tiaa.org

• Drug and Smoking Policy
• TIAA maintains a drug-free and smoke/free workplace.
• Privacy Notices
• For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.

tiaa.org/public/tiaa-nuveen-privacy) . For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) . For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) . For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) . TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

• Privacy Notices
• + For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.

tiaa.org/public/tiaa-nuveen-privacy) . + For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) . + For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) . + For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

• Nondiscrimination & Equal Opportunity Employment
• TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088\_EEOC\_KnowYourRights-1688394514088.pdf) Pay Transparency Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)