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AC
American Cancer Society, Inc.
Senior Coordinator, Development
Job Description
Senior Coordinator, Development Location Atlanta, Georgia; Charlotte, North Carolina; Chicago, Illinois; Dallas, Texas; Detroit, Michigan; Minneapolis-St. Paul-Bloomington, Minnesota; Nashville, Tennessee; New York, New York; St Louis, Missouri
Position Type Full time
At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
Responsible for providing comprehensive fundraising and operational support to multi-million-dollar portfolios (individual, corporate and event channels) and their associated teams. Support may be delivered either embedded within a team or through a dispatched model based on business needs and resource alignment. Ensures efficient execution of business operations and continuity of support during staff vacancies and peak workload periods by delivering temporary remote coverage and/or assigned portfolio support. Serves as a key member of the development support ecosystem, critical to achieving revenue success through excellent internal and external relationship management, high-quality customer service, revenue support functions, and event and relationship execution. Depending on assignment and level, may serve as a content expert in key fundraising programs and internal platforms, lead specialized support initiatives, and mentor/onboard new coordinators to accelerate proficiency and consistency of execution.
Typically3+ years of event support, fundraising operations, or comparable business/administrative support experience; 5+ years and/ordemonstratedadvanced/lead experience may be preferred for lead-level scope and mentoring responsibilities
ESSENTIAL FUNCTIONS
Provides fundraising and event execution support in partnership with event managers anddevelopmentleadership to ensure best-in-class execution and achievement of revenue targets; supports planning, timelines, logistics, and high-impact opportunities; manages relationships with participants, volunteers, partners, sponsors, and vendors to ensure strong customer experience and stewardship. 50% Managesoperational systems and workflow execution by implementing andmaintainingorganized task and reminder systems; proactivelymonitorsdeadlines and deliverables;identifiesissues, recommends solutions, and drives follow-through to support revenue growth strategies and operational excellence. 15% Performs financial and administrative support activities including processing donations and payments, tracking expenses, supporting reclasses as needed, and ensuring work is completed in alignment with internal policies, procedures, and controls. 15% Supports customer relationship management and constituent data needs by inputting andmaintaininginformation in relevantplatforms;generating reports and insights to support revenue performance, prospecting/engagement efforts, and team decision-making. 10% Serves as a subject matter expert in tools, platforms, and/or fundraising programs (as assigned) by troubleshooting, providing guidance to staff, developing/correcting materials, and contributing to training, workgroups, or projects. 5% Provides volunteer and leadership support including committee/board support, volunteer recruitment/communications, scheduling, recognition, and stewardship; may support executive volunteer engagement and other leadership-facing needs. 5%EXPERIENCE/QUALIFICATIONS
Minimum Degree Required:
Associate degree preferred or a combination of education and relevant work experience Years of experience:Typically3+ years of event support, fundraising operations, or comparable business/administrative support experience; 5+ years and/ordemonstratedadvanced/lead experience may be preferred for lead-level scope and mentoring responsibilities