Mobile Operations Manager

Mobile Operations Manager Tesla Motors, Inc. paid holidays, flex time, 401(k) United States, Illinois, Westmont 50 West Ogden Avenue (Show on map) May 09, 2026
What to Expect
Tesla's Mobile Service Managers play a crucial role inoptimizingcustomer service and operational efficiency within our mobile service teams. They actively contribute to the daily operations, ensuring the consistent delivery of excellent results and the achievement of quarterly and monthly goals across customer satisfaction, team management, operations, and financial performance. What You'll Do
Exceed customer expectations by coaching and leading the team to elevate their service approach and implement standards for an enhanced customer experience
Prioritize team success by fostering open communication, active problem-solving, and a positive work environment
Inspire and coach the team to achieve both daily and strategic goals, collaborating with the Service Manager for team development and growth
Understand every aspect of team performance and collaborate with Service leaders to increase efficiency and drive continuous improvement in operations
Facilitate exceptional team performance and activelyidentifyandeliminateoperational inefficiencies
Promote safety, efficiency, quality, and overall excellence in all actions and decisions
Demonstrate a comprehensive understanding of the business, ensuring excellence in daily operations to achieve specific goals in productivity, quality, output, cost, and revenue margin where applicable What You'll Bring
Bachelor's degree or equivalent professional experience
Prior leadership experience in a service-focused industry; automotive expertise is notrequired
Experience leading teams and managing a diverse group of roles and responsibilities
Prior experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
Experience running complex processes using Lean or other techniques strongly preferred
Ability to develop comprehensive understanding of all Tesla products, service systems, processes, and procedures Compensation and Benefits
Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program