MWRTA-Bus Operator-Fixed Route

Jobs › Framingham, MA ›

MWRTA-Bus Operator-Fixed Route Keolis North America MWRTA-Bus Operator-Fixed Route Framingham, MA Apply Knowledge and Experience:

• Must be minimum 21 years of age
• 5 years verifiable valid Driver\'s license
• Valid Massachusetts CDL (Class A or B), Airbrake and Passenger Endorsements (Class B with Passenger Endorsements preferred)
• Must have clean driving record - DMV printout required for the last 10 years
• Must have stable work history
• CPR, AED, and First Aid Certification (Provided by the Company)

Skills:

• Excellent customer service skills
• Positive attitude and enjoy working with the general public
• Adaptive decisions making skills handling unexpected situations
• Excellent communication skills
• Able to follow directions
• Consistently showing up on time and being dependable
• Ability to obtain a CDL Class B with Passenger and Airbrakes Endorsement
• Ability to work in an ever-changing environment

Patience and Understanding:

Providing compassionate service to passengers with special needs

Key Accountabilities:

Customer Service

• Ensure customers feel welcome
• Effectively communicate with passengers especially in the event of service disruptions
• Provide passengers with assistance as needed
• Accommodate passengers with information such as schedule, guidance, etc. Safety
• Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents
• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours to include inclement weather
• Awareness of ADA Policies and Procedures to ensure compliance
• Proper operation of all wheelchair lifts to include manual operation, for each bus model
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
• Assist and help passengers with mobility devices, such as wheelchairs or walkers
• Assisting passengers with boarding and properly securing wheelchairs Operations
• Collect the prescribed fare media and notify dispatch of any type of fare evasion or fraud
• Perform pre and post trip inspections and enter all defects on to the DVIR forms
• Follow exact deadhead routing and their assigned revenue service routes
• Depart the start of each route exactly on-time and never operate ahead of schedule
• Perform other duties as assigned

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently works inside and outside vehicle and might get exposed to extreme, hot, and/or cold weather
• May sit for over 8 hours per day, may operate a vehicle for over 8 hours per day
• May twist, squat, bend, push, lift, pull, and climb stairs while performing duties
• May be exposed to fumes
• May walk on uneven surfaces, while assisting passengers Active Filters MWRTA-Bus Operator-Fixed Route Framingham, MA Clear All Apply