Agency Dept of Transportation Division Job Classification Title S-Administrative Support (S) Position Number Grade TS About Us It's the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Description of Work Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date. This is an extended posting for temporary Administrative Associate I positions within the Ferry Division. Multiple Administrative Associate I positions will be filled from this posting. We will be filling positions for the following locations: Hatteras, Ocracoke Island (south dock), Currituck, Knotts Island, Bayview, Aurora, Minnesott Beach and Cherry Branch. If there currently is no vacancy at one of these locations, your application will be considered if a vacancy becomes available. These are temporary positions and there are no leave or retirement benefits offered with these positions. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High-Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. The Ferry Division is seeking temporary Administrative Associate I employees to serve as front-line customer service and toll collection staff at ferry terminals. Employees will sell ferry tickets, collect and process toll payments, handle cash, credit, and electronic transactions, maintain accurate transaction records, and provide information and assistance to the traveling public. This position requires strong attention to details and professional public interaction skills. This role ensures accurate recordkeeping and delivers timely, courteous assistance to the traveling public, helping maintain a well-organized and welcoming terminal environment. Key Responsibilities

• Process, review, and verify ferry toll transactions
• Identify and resolve toll related discrepancies
• Maintain statistical, financial, and operational records
• Provide courteous customer service and assist with inquiries
• Operate office equipment and use manual/automated systems to record, retrieve, and update information

Work Schedule:

Positions may work a 7-days-on/7-days-off schedule with varying hours. Employees must be available to work weekends, holidays, early mornings, evenings, and/or other operationally required hours.

Hiring Salary Range:

$15

• $17/hour

Knowledge Skills and Abilities/Management Preferences Salary Grade and Salary Range:

NC01

• Hiring Range:

  $15
• $17/hour Management prefers applicants with the following: Skill in working with people with courtesy and tact, utilizing customer service skills.

General knowledge of office accounting and record keeping procedures, mathematics and their application in the work environment including cash handling, customer payments, and point-of-sale system operation. Demonstrated ability to gather and give information and instructions regarding the work process or procedures. Experience using Windows 7 (or greater), Microsoft Office (MS Word, Excel, Outlook) and Internet Explorer Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Sylvia Rene Basnight Email:

DOT-WorkdayJobRecruitment@ncdot.gov North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.