OAG - Criminal Investigations | Administrative Assistant IV | 26-0520

OAG - Criminal Investigations | Administrative Assistant IV | 26-0520 ( 00058511 )

Organization :

OFFICE OF THE ATTORNEY GENERAL

Primary Location :

Texas-Austin Work Locations :

Criminal Investigations 300 W. 15th St Austin 78701

Job :

Office and Administrative Support Employee Status :

Regular Schedule :

Full-time Standard Hours Per Week :

40.00

State Job Code :

0156

Salary Admin Plan :

A Grade :

15 Salary (Pay Basis) : 3,248.00 - 4,593.34 ( Monthly )

Number of Openings :

1

Overtime Status :

Non-exempt Job Posting :

May 18, 2026, 8:18:38

PM Closing Date :

Ongoing Description

GENERAL DESCRIPTION

The Criminal Investigations Division is seeking an Administrative Assistant IV whose work will involve complex administrative support or technical program assistance work for the Child Exploitation Unit, Law Enforcement Division. Work involves dissemination information, maintain filing systems, data entry and administrative support work. Works under limited supervision with moderate latitude for the use of initiative and independent judgment. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State's law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

ESSENTIAL POSITION FUNCTIONS

Prepares, edits, and distributes correspondence, reports statistical data, calls for service, spreadsheets, and documents. Performs general office duties such as filing and maintaining a filing system, answering, and routing phone/emails, answers and routes calls, greets guests, routing and sorting unit mail and ordering and maintaining office supplies. Prepares mailouts for unit employees Coordinates meeting and prepares related materials. Compiles and edits data for charts, graphs, and databases and prepares summaries or reports. Manages and maintains schedules and travel arrangements for unit staff Prepare and compile presentation and statistical materials Case management - open and closing unit cases Assist with unit monthly inventory reporting. Verifies location of equipment, tracks inventory information, prepares forms, completes spreadsheets, submits monthly/annual paperwork, and maintains files within the unit. Prepares Public information Act (PIA) responses for the unit Prepares detailed reports to The National Center for Missing & Exploited Children (NCMEC), Criminal Investigations Division (CID) management, Grants Administrations and State and Federal Agencies. Assist division management as needed with special projects Performs related work as assigned Maintains relevant knowledge necessary to perform essential job functions Attends work regularly in compliance with agreed-upon work schedule Ensures security and confidentiality of sensitive and/or protected information Complies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications

MINIMUM QUALIFICATIONS

Education:

Graduation from high school or equivalent

Experience:

Four years of full-time experience working in the following (or closely related) fields: Knowledge of office practices and administrative procedures and criminal justice system Skill in using Microsoft Office Skill in handling multiple tasks, prioritizing, and meeting deadlines Skill in effective oral and written communication Skill in exercising sound judgment and effective decision making Ability to receive and respond positively to constructive feedback Ability to work cooperatively with others in a professional office environment Ability to provide excellent customer service Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave) Ability to arrange for personal transportation for business-related travel Ability to work more than 40 hours as needed and in compliance with the FLSA Ability to lift and relocate 30 lbs. Ability to pass an extensive background check Ability to travel (including overnight travel) up to 5% Must possess a valid driver's license

PREFERRED QUALIFICATIONS

Education:

Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis:

Experience:

Communicating with investigators and personnel from local, state, and federal law enforcement agencies

Knowledge:

salesforce timekeeping & travel, Case Management system, Litify, Crimestar system, OAG policies and procedures and Salesforce Travel System.

Abilities:

To work with multiple

Criminal Justice Organizations Certifications:

Notary Public and CJIS certification

Other Language:

Ability to proficiently read, write, and speak Spanish

TO APPLY

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

THE OAG IS AN EQUAL OPPORTUNITY

EMPLOYER