Office Administrator/Sales

Company Overview We are a family owned and operated company dedicated to providing comprehensive restoration and construction services around the clock. Our team is committed to delivering exceptional emergency response, damage restoration, and home improvement solutions while guiding clients smoothly through insurance claims and project management.

Job Overview Position:

Claims Concierge Job Description The Claims Concierge will partner with the project managers to work as a team to ensure that leads are converted to sales and jobs flow through the project phases in a timely manner. The Claims Concierge will be the primary interface with our clients throughout the job process.

Duties and Responsibilities:

• Process incoming claims from all sources and make initial contact with customers and proactively sell the job.
• Create and maintain jobs in DASH, our project management system.
• Ensure DASH is updated with the most current information.
• Proactively follow-up on jobs in every phase to ensure they are moving through the job phases in a timely manner.
• Maintain consistent communication with customer to provide updates and collect paperwork.
• Create and send contracts.
• Field phone calls, collect appropriate information to either answer the inquiry or dispatch it to the appropriate person.
• Understand the different programs.
• Create paper folders with all necessary job information
• Complete standard reports.

Job Requirements:

• Excellent communication and customer care skills.
• Ability to empathize and connect with customers.
• Attention to detail.
• Ability to work independently and answer questions based on information provided.
• Positive working attitude
• willingness to learn and accept new responsibilities.
• Must be comfortable working in fast-paced environment.
• Proven ability to multi-task a must.
• Skilled in general PC use (Microsoft Office, Word, Excel, PowerPoint, Xactimate a plus, etc.)
• Excellent multi-tasking skills, prioritizes and performs a variety of concurrent tasks with minimal direction.
• Must pass criminal and background checks.

Salary and Benefits:

• Superior offers a Salary and Benefits Package.
• Base salary plus commision
• 401 K matching

Medical Insurance Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Professional development assistance

Work Location:

In person Office Administrator/Sales Freehold, NJ 07728 From $18 an hour

• Full-time From $18 an hour
• Full-time Company Overview We are a family owned and operated company dedicated to providing comprehensive restoration and construction services around the clock.

Our team is committed to delivering exceptional emergency response, damage restoration, and home improvement solutions while guiding clients smoothly through insurance claims and project management.

Job Overview Position:

Claims Concierge Job Description The Claims Concierge will partner with the project managers to work as a team to ensure that leads are converted to sales and jobs flow through the project phases in a timely manner. The Claims Concierge will be the primary interface with our clients throughout the job process.

Duties and Responsibilities:

• Process incoming claims from all sources and make initial contact with customers and proactively sell the job.
• Create and maintain jobs in DASH, our project management system.
• Ensure DASH is updated with the most current information.
• Proactively follow-up on jobs in every phase to ensure they are moving through the job phases in a timely manner.
• Maintain consistent communication with customer to provide updates and collect paperwork.
• Create and send contracts.
• Field phone calls, collect appropriate information to either answer the inquiry or dispatch it to the appropriate person.
• Understand the different programs.
• Create paper folders with all necessary job information
• Complete standard reports.

Job Requirements:

• Excellent communication and customer care skills.
• Ability to empathize and connect with customers.
• Attention to detail.
• Ability to work independently and answer questions based on information provided.
• Positive working attitude
• willingness to learn and accept new responsibilities.
• Must be comfortable working in fast-paced environment.
• Proven ability to multi-task a must.
• Skilled in general PC use (Microsoft Office, Word, Excel, PowerPoint, Xactimate a plus, etc.)
• Excellent multi-tasking skills, prioritizes and performs a variety of concurrent tasks with minimal direction.
• Must pass criminal and background checks.

Salary and Benefits:

• Superior offers a Salary and Benefits Package.
• Base salary plus commision
• 401 K matching

Medical Insurance Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Professional development assistance

Work Location:

In person