Contractor - IT Systems Support 3

Contractor

• IT Systems Support 3 Information Technology Corvallis, Oregon

NOTE:

This is a 40 hour/week contract position expected to run through December 2026. Work will be based in our Corvallis, OR office.

POSITION SUMMARY

ing to the desk Supervisor, the IT Systems Support 3 works collaboratively with all departments throughout theanization to ensure the smooth operation of IT related equipment and software. This position is expected to follow through on support requests, changes, and projects as necessary to ensure customer support standards are met or exceeded.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Identifies and procures the hardware and software needed to satisfy user requirements Installs hardware and peripheralponents such as monitors, keyboards, ers and disk drives. Loads appropriate software packages such as operating systems, networkingponents and office applications Assists in the customization and adaptation of existing programs to meet user requirements. Provides telephone, in-person and online support to end-users. Coordinates support activities within the Information Technology group. This may include server, networking, and security related activities. Provides updates, status andpletion information to supervisor, manager, and/or users, via voice mail, e-mail or in-person. This position serves as an escalation point for moreplicated support requests. Assists with coverage of the support desk as needed. This position is expected to take the lead on assigned projects and coordinate with other parties as needed to drivepletion. Performs other duties as assigned.

CORE COMPETENCIES

To perform the job successfully, the individual should demonstratepetencies in performing the essential functions of this position by performing satisfactorily in each of thesepetencies.

Problem solving:

Identifies and resolves problems in a timely manner, gathers and reviews information appropriately. Uses own judgment and acts independently; seeks input from other team members as appropriate forplex or sensitive situations.

Oral/writtenmunication:

Listens carefully and speaks clearly and professionally in all situations. Edits work for accuracy and clarity, Is able to create, read and interpretplex written information. Ability to develop strong interpersonal networks within theanization.

Planninganizing:

Prioritizes and plans work activities,anizes personal and project timelines and deadlines, tracks project timelines and deadlines, and uses time efficiently.

Adaptability:

Adapts to changes in the work environment, managespeting demands and is able to deal with frequent interruptions, changes, delays, or unexpected events.

Dependability:

Consistently on time and at work, responds to management expectations and solicits feedback to improve performance.

Team Building:

Capable of developing strong interpersonal networks and trust within theanization. Leads consensus by involving all stakeholders, facilitating their understanding of differences, agreeing on requirements and constraints, and developing the best solution.

Safety Culture:

Ads to the NuScale Safety culture and is expected to model safe behavior and influence peers to meet high standards.

Quality Assurance:

Commits to the understanding and implementation of quality assurance regulations, standards and guidelines of 10 CFR 50 Appendix

B, 10 CFR

21, and NQA-1.

MINIMUM SKILLS, QUALIFICATIONS AND ABILITIES

Education/Certification:

A minimum of a 4-year degree in an IT related field is required. Alternatively, candidates with a 2-year degree plus an additional 4 years (10 total) of applicable full-time work experience, or no degree and an additional 6 years (12 total) of applicable full-time work experience may be considered in lieu of the minimum degree.

Experience:

A minimum of 6 years of full-time, highly applicable working experience is required with a 4-year degree. Knowledge of the following topics is preferred: Windows client support 7/10/LTSB/LTSC/SAC

• One or more Windows OS required 802.3 wireless networks
• Required Understanding of layer 2 switching
• Required Two factor VPN
• Required Windows server 2008/2012/2016/2019
• Required Active Directory user administration
• Required Exchange user administration
• Required Understanding of User Access Control
• Required IP telephony
• adds/moves/changes/conference systems/media bridge
• Required Basic understanding of security principals
• Required Phone support
• iPhone, Android, UEM, Apple

DEP, KNOX

• Preferred Limited support
• iMac, MacBook, iPad
• Preferred Limited support
• Unix, Linux
• Preferred Disk imaging products
• Preferred Endpoint backup products
• Preferred

Industry Requirements:

Eligible to work under Department of Energy 10 CFR Part 810.

PHYSICAL DEMANDS

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions. Ability to understand andmunicate clearly using a phone, personal interaction, andputers. Ability to learn new job functions andprehend and understand new concepts quickly and them accurately in a rapidly evolving environment. The employee frequently is required; to sit and stand; walk; bend, use hands to operate office equipment; and reach with hands and arms. Ability to lift ten to fifteen pounds.

Disclaimer:

Employee(s) must perform the essential duties and responsibilities with or without reasonable amodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees in this classification. NuScale Power, LLC is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. Later ← Back to Current Openings Email Powered by Jobvite You have been redirected to a NuScale Power, LLC job page