Part-Time Receptionist

Position Summary Serve as the college primary reception and information resource. Assist walk-in traffic and answer telephone inquiries. Performing a variety of student record-keeping and general office tasks, involving frequent public contact and frequent computer use. Working about 17 hours each week: 9am-1pm Monday and Friday, 10am - 1pm Tuesday, Wednesday, and Thursday. Key Performance Indicators Timely and accurate maintenance of college software systems Timely completion of user requests Maintain accurate and accessible College information Essential Functions Greet and direct visitors and students to appropriate offices or departments. Take phone calls and transfer them to the proper person or appropriate department. Collect and distribute faxes to appropriate person or office. Report faculty absences appropriately. Post daily "Notice of Class Cancellations" for students and post student names on TV tours. Take messages for faculty and staff and relay these messages to appropriate individuals. Assemble informational materials and make them available. Make information available regarding news releases and campus events including dates, time, room numbers, etc. Perform typing and secretarial functions as needed. Help other offices scan & verify documents as needed. Make appointments for GED applicants and register for placement testing. Maintain a file of all lost and found items and record appropriate information when items are claimed by individuals who indicate the items belong to them. Assist students in the completion of processes, i.e., admissions, registration, financial transactions, etc., necessary to facilitate enrollment. Respond to requests for information and/or services. Perform data entry functions for assigned functional area. Maintain working knowledge of the assigned functional area. Maintain working relationships with other college/district personnel. Perform general office duties, i.e., processing correspondence, scheduling appointments, maintaining filing systems, etc. Contact MAC Security to assist students. Contact 911 for any emergency for students or employees. Required Behaviors, Competencies, and Skills Ability to communicate quickly and clearly with a variety of people, collaborating successfully with stakeholders. Ability to establish and maintain positive working relationships with other employees at all levels.

Interpersonal skills:

Ability to handle complex tasks and organizational dynamics. Willingness to explore, learn, and implement new concepts and technologies when applicable. Ability to utilize computerized systems, including spreadsheets, word processing, and Internet communication software.

Technical skills:

Proficient computer skills, including proficiency with word processing, spreadsheet, and database software. Ability to examine documents for accuracy and completeness.

Experience Education:

Associate's degree in related field or two (2) years full-time related work experience.

Work Experience:

Experience in higher education setting preferred.

Industry Knowledge:

Operate multi-line telephone system. Operate standard office equipment including desktop calculators, computerized faxes, telephones, and copiers. Work Environment and Physical Requirements Working in a professional office environment, this position requires sitting, standing, stooping, kneeling, reaching, walking, pushing, pulling, light lifting, grasping, talking, seeing, hearing, and repetitive motion.