Patient Coordinator

General Duties Answer and return all patient incoming calls in a professional manner. Appropriately manage multiple incoming calls. Identify system and procedure inefficiencies and provides solutions. Resolve administrative problems. Ensure exceptional customer experience throughout patient visit. Ensure patient's insurance eligibility is accurate. Take ownership of the provider's schedules to ensure maximum efficiency and production. Act as a liaison between clinician and patient. Organize and schedule patient appointments in an appropriate and timely manner in order to maintain full daily schedule and meet production goals. Ensure insurance verification and benefits breakdowns are present for patients. Schedule patient appointments and reschedule when needed. Ensure New Patient forms are completed and submitted before scheduling. Handle sensitive information in a confidential manner Maintain computer and manual filing system Receive TMS (Transcranial Magnetic Stimulation therapy) training and certification Administer TMS treatment Compliance Abide by all PPE standards for administrative staff. Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records. Minimize waste, fraud, and abuse. Requirements Proven experience as an administrative assistant or relevant role (preferred) Proficiency in MS Office (MS Excel and MS Word, in particular) Attention to detail and problem-solving skills Excellent time management skills and the ability to prioritize work Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task

Job Type:

Part-time Pay:

$17.00 - $19.00 per hour Ability to

Commute:

Franklin, TN 37067 (Required) Ability to

Relocate:

Franklin, TN 37067: Relocate before starting work (Required)

Work Location:

In person