Patient Experience Coordinator

Patient Experience Coordinator Lattimore Physical Therapy - 3.5 Henrietta, NY Job Details Full-time $36,000 - $41,000 a year 4 hours ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Paid time off Uniform allowance Employee assistance program Vision insurance 401(k) matching Employee discount Gym membership Life insurance Paid sick time Qualifications Computer operation Patient flow optimization Handling insurance claims Insurance verification Word processing Greeting customers HIPAA Patient service Medical scheduling Administrative experience Medical administrative support Medical records Workers' compensation claims Organizational skills Clerical experience Productivity software Leadership Communication skills Entry level Full Job Description Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.

The Position :

The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership. Essential Competencies Excellent organizational skills with high attention to detail. Excellent written and verbal communication skills. Excellent social and emotional intelligence. The primary duties of this position include, but are not limited to: Greet visitors and patients, check-in and check-out, and direct to appropriate personnel. Schedule and confirm patient appointments. Answer telephones Collect patient information and verify insurance coverage. Scan documents Routes faxes and electronical records. Knowledge with HIPAA and privacy compliance laws. No-fault and workers' compensation claim verification and follow ups Complete medical records request Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications Required to work a flexible schedule, days, evenings.

Requirements Medical Front Desk Receptionist:

1 year (Preferred)

Verification of Insurance:

1 year (Preferred) Computer skills: 1 year (Preferred) Benefits 401(k) Matching Dental Insurance Health Insurance Vision Insurance Paid Time Off Paid Sick Time Paid Holidays Life Insurance and AD&D Long Term Disability Clothing Allowance Employee Assistance Program Personal Training and Gym Discounts Financial Wellness Programs Hotel and Travel Discounts