Patient Service Rep

Patient Services Representative Manager notes: Must have good phone voice and communication skills, professional. Function mostly as an operator or scheduler. They transfer and take calls. Needs to be dependable and customer-oriented. Strongly prefer someone with a medical background, but not required. Job description ```Duties```

• Greet and check-in patients upon arrival at the medical office
• Verify patient information and update records as necessary
• Schedule appointments and manage the appointment calendar
• Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
• Assist patients with completing necessary forms and paperwork
• Collect payments and process insurance claims
• Maintain confidentiality of patient information and adhere to HIPAA regulations
• Coordinate referrals to other healthcare providers as needed
• Perform general administrative tasks such as filing, faxing, and scanning documents ```Qualifications```
• Previous experience in a medical administrative support role or dental office is preferred
• Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with medical terminology and procedures
• Excellent communication skills, both verbal and written
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Customer service-oriented with a friendly and professional demeanor Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type:

Full-time Pay:

$16.00

• $18.

00 per hour (Target pay is 16-16.50/hr) Expected hours: 40 per week

Benefits:

403(b) Dental Insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8-hour shift Monday to Friday Work setting: Clinic In-person, onsite required

Pay:

$16.00

• $16.

50 per hour

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person