Pediatric Scheduler

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness•Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare!

Summary :

The Scheduler performs scheduling duties for patients of outpatient diagnostic services at ThedaCare. Performs functions while meeting the mission and goals of ThedaCare and regulatory compliance requirements.

Job Description:

Schedule:

Monday•Friday Day Shift 8 to 10 Saturdays (8am•12pm) a year at the Appleton Clinic

KEY ACCOUNTABILITIES

Schedules and pre-registers patients using appropriate procedures based on physician orders. Selects accurate medical records for patient safety. Provides proper patient instructions while providing excellent customer service. Facilitates the flow of patient forms, patient letters, and data collection per department needs. Collects and enters all necessary demographic, clinical, billing, and insurance information from customers or responsible parties to facilitate a seamless customer experience. Proactively problem solves access issues that arise when scheduling to meet stakeholders needs which can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs. Performs administrative tasks to support operational needs of area.

QUALIFICATIONS

High School diploma or GED preferred Must be 18 years of age

PHYSICAL DEMANDS

Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT

Climate controlled office setting with daily movement throughout the facility Interaction with department members and other healthcare providers This position involves frequent phone communication with patients and staff. All inbound and outbound calls are recorded and monitored for quality assurance, training, and compliance purposes.

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

ThedaCare Physicians•Peds Neenah•

Neenah,Wisconsin Overtime Exempt:

No Worker Shift Details:

Days About ThedaCare ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services.

We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market•Northeast Wisconsin•with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today's health care challenges. We've improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities. This job posting is available in other languages besides English free of charge. Please contact the ThedaCare Employment Center to make your request at 920-830-5800 and then prompt "1". ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.