POD Clinical Assistant - HMC

Support specialty care patients and providers by keeping clinical workflows organized, responsive, and patient-centered behind the scenes.

Job Highlight Team-Based Care:

Work closely with specialty clinic providers, nurses, and medical assistants to ensure seamless coordination of patient care.

Community-Centric:

Pairing small town values with industry-leading standards, South Peninsula Hospital values and invests in our staff and deeply cares about our patients.

Benefits:

South Peninsula Hospital provides a competitive salary and industry-leading benefits, including Health/Dental/Vision Insurance with up to a $2,000 HRA and generous PTO. Loan forgiveness and tuition reimbursement programs are available. Key Responsibilities Process referrals, prior authorizations, and insurance approvals as directed by providers. Manage medical records tasks, including scanning documents, processing downloads, distributing incoming records, and maintaining accurate patient charts. Coordinate Medicaid travel arrangements and provide backup support for medical records and Medicaid travel staff. Support continuity of care by following up with patients regarding treatment plans and provider instructions. Assist with clinic flow as needed, including rooming patients, cleaning rooms between visits, and performing other assigned duties. Knowledge and Experience High school diploma or GED required; 2-3 years of experience working with computerized patient records preferred. Strong keyboarding skills with the ability to maintain productivity during prolonged desk work. Excellent attention to detail with the ability to maintain accurate records and strict confidentiality. Professional demeanor with the ability to communicate courteously and respectfully with patients, providers, and staff. Ability to prioritize tasks, manage competing demands, and respond to provider requests requiring immediate attention. Familiarity with referrals, authorizations, lab results, diagnostics, and medical documentation workflows.

Physical Requirements:

Ability to sit for extended periods, walk, stoop, and perform occasional lifting; moderate mobility and manual dexterity are required. Environment The South Peninsula Hospital is a combined 22-bed Acute Care Critical Access Hospital and 28-bed Long Term Care facility located at the southern end of the Kenai Peninsula in South-Central Alaska. This position is based in a specialty clinic setting that is generally clean, well maintained, and patient-focused, with work primarily performed indoors and involving frequent interaction with patients and clinical staff. Job hazards may include prolonged screen time, repetitive motion, exposure to confidential patient information, and the psychological demands of supporting patients and providers in a fast-paced clinical environment.