Precision Construction Support Specialist

Summary of Role:

Multiple Locations Hiring This role is a hands-on, field-based position supporting advanced machine control systems used on heavy construction equipment. You'll be responsible for installing, calibrating, and troubleshooting GPS-based grade control systems such as Topcon, Trimble, and SmartGrade, ensuring they are fully operational before equipment is delivered and throughout its use in the field. The position combines mechanical, electrical, and technical problem-solving, working closely with service technicians and directly supporting customers to diagnose and resolve issues. It's a good fit for someone with a background in heavy equipment, diesel, or field service who is comfortable with troubleshooting and interested in learning newer technology being integrated into construction equipment. You'll spend time both in the shop and on job sites, so comfort working outdoors, around equipment, and occasionally traveling is important. While prior machine control experience is a plus, the role is very trainable for someone with strong fundamentals and a willingness to learn.

Job Description:

Responsible for providing service support for John Deere SmartGrade, Topcon, and various types of machine control solutions. Will provide first level support for both internal and external users and work hand in hand with Murphy Tractor Precision Construction Specialist.

Duties/Responsibilities :

Be recognized as a service provider and maintain expertise to support our customers. Install, Calibrate and Prepare machine control systems and verify operation prior to Customer and Dealer machine delivery. Ability to support, diagnose issues with machine control systems, and make repairs. Work in conjunction with the service technicians as needed. Communicate with technical support at Machine Control Suppliers to effectively solve issues from start to finish.

Training :

Take all required John Deere SmartGrade, Topcon and applicable training. Learn the systems related to machine control. (SmartGrade, Topcon, Trimble and others) If needed, provide support training for Customers and Murphy Tractor & Equipment Staff. Willingness to learn and explore new technologies as they become relevant to the construction industry.

Physical Requirements:

Capable of lifting and carrying heavy objects. Able to work on and around heavy equipment. May require work on construction sites. May be asked to travel with overnights. Able to work outside year-round in adverse conditions.

Experience Requirements:

Some knowledge of grade control solutions and technology. Understanding of construction equipment and their applications that take place on construction job sites. Can troubleshoot Electrical, Hydraulic and Mechanical issues and can read machinery schematics a plus. Prior Mechanical experience, preferably heavy equipment a plus. Welding experience preferred #HPCS