Property Manager

Job Title:

Property Manager Location:

A-Affordable Boerne About Us:

A-Affordable Self Storage in Boerne is dedicated to providing excellent service, maintaining a secure and well-kept facility, and fostering a welcoming environment for our tenants. We are seeking a motivated and detail-oriented Property Manager to oversee daily operations, tenant relations, marketing, U-Haul rentals, and maintenance. If you are passionate about growing a business while ensuring smooth day-to-day operations, we'd love to hear from you.

Key Responsibilities:

Facility Management:

Conduct regular property inspections to ensure cleanliness, security, and overall upkeep. Oversee and coordinate all maintenance and repair tasks, including HVAC systems, security systems, and facility infrastructure. Perform light maintenance tasks as needed and engage contractors for more extensive repairs. Monitor safety and security protocols, including testing alarm systems, reviewing surveillance footage, and managing access controls.

Tenant Relations:

Provide outstanding customer service by addressing tenant inquiries and concerns promptly and professionally. Manage the leasing process, including showing units, processing applications, and executing lease agreements. Communicate facility updates, policies, and procedures to tenants clearly and effectively.

U-Haul Management:

Manage all aspects of U-Haul rentals, including scheduling reservations, vehicle check-ins/outs, and ensuring availability. Maintain U-Haul equipment in compliance with safety and operational standards. Process rental transactions accurately and provide excellent customer service. Monitor U-Haul inventory and coordinate with U-Haul representatives for vehicle and equipment orders. Ensure proper reporting of U-Haul activities, including rental agreements and maintenance needs.

Financial Management:

Collect and process rental payments, ensuring accurate recording and timely deposits. Assist with budgeting and track income and expenses. Maintain accurate financial records in coordination with the accounting team.

Marketing and Occupancy Growth:

Online Marketing:

Create and manage property listings on platforms such as Google, SpareFoot, and Facebook Marketplace. Develop engaging social media content, including updates, promotions, and community events. Optimize SEO for the facility's website to improve visibility and attract new tenants.

Ground Marketing:

Build relationships with local businesses, real estate agents, and community organizations to drive referrals. Execute outreach campaigns, including distributing flyers to nearby apartments, RV parks, and marinas. Attend community events to promote the facility and strengthen local partnerships.

Operational Excellence:

Develop and enforce operational policies and procedures to maintain consistency and efficiency. Conduct regular audits to identify and address areas for improvement. Stay updated on industry best practices and ensure compliance with local regulations.

Problem Resolution:

Address issues or emergencies swiftly, including after-hours situations when necessary. Resolve tenant disputes or concerns professionally while maintaining positive relationships. Proactively identify and implement solutions to prevent potential problems.

Qualifications:

Proven experience in property management, customer service, or a similar role, ideally within self-storage or real estate. Strong organizational and multitasking abilities in a dynamic environment. Experience with light maintenance tasks and familiarity with overseeing contractors for larger repairs. Knowledge of online marketing tools, social media platforms, and SEO strategies. Experience with U-Haul rentals or vehicle rental management is preferred. Proficiency in property management software and Microsoft Office Suite. Exceptional interpersonal and leadership skills, with the ability to build relationships with tenants and the local community. High level of professionalism and a commitment to exceptional customer service. Spanish proficiency is a plus. Why Join Us? Competitive pay with structured work hours. Opportunities to contribute to a growing local business and make a meaningful impact. A supportive and collaborative work environment where your efforts are valued.

Job Types:

Full-time, Contract Pay:

From $19.00 per hour

Schedule:

8 hour shift Day shift Evenings as needed Monday to Friday Weekends as needed

Experience:

Property management: 3 years (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Boerne, TX 78006 (Required) Ability to

Relocate:

Boerne, TX 78006: Relocate before starting work (Required)

Work Location:

In person