Provider Relations and Office Intake - Part-Time

Job Title:

Provider Relations/Office Intake Sovereign Home Health Care is seeking an enthusiastic and charismatic professional to assist with Provider Relations and Office tasks. This person will support onsite within the Sovereign office as well as within the community completing business development activities. The preferred candidate will possess advanced time management abilities, excellent communication skills, and skills for creating marketing resources and communication to our referral partners.

RESPONSIBILITIES

• Serve as point of contact for patients and visitors in the Home Health office.
• Play an active role in achieving Public Relations for Sovereign Healthcare Group business development and marketing goals.
• Assist with marketing the company by completing outreach at hospitals, clinics, and doctors' offices.
• Support business development by attending and participating in group events, sending out email correspondence, and other strategies that support census development.
• Maintain monthly calendar for marketing and outreach opportunities for Sovereign Healthcare Group lines of service.
• Handle advanced clerical tasks.
• Compose and type general correspondence including memos and e-mails. Prepares charts, tables, graphs and other presentation material. Proofreads copy for spelling, grammar and layout, and makes appropriate edits.
• Provide exceptional customer service by answering inquiries, resolving complaints, and addressing concerns in a professional and timely manner.
• Maintain patient records and ensure confidentiality of sensitive information.
• Collaborate with healthcare providers to ensure seamless patient care coordination.
• Assist with patient insurance elligibility verification.
• Work on special projects, such as submitting weekly SNF caseload tracking spreadsheets, compliance spreadsheets, and/or other projects as assigned by the supervisor(s) or company leadership.
• Complete other duties as assigned.

SKILLS:

• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport with patients and colleagues.
• Attention to detail and ability to multitask in a fast-paced environment.
• Proficient in using computer systems and electronic medical records software.
• Ability to analyze situations and provide appropriate solutions or escalate issues when necessary.

EDUCATION, TRAINING AND EXPERIENCE

Associate Degree or relevant equivalent experience. Prior experience with provider networks and contracting with physicians. Knowledge of HMO, PPO, Medicare Risk and Indemnity products preferred; Accuracy and detail orientation (written and verbal). Ability to interact with healthcare professionals. Current unrestricted Arizona Driver's license, reliable transportation and proof of insurance required.

Note:

Prior experience in a medical office or healthcare setting is preferred but not required. Training will be provided. We offer competitive compensation and benefits packages, including medical insurance, retirement plans, paid time off, and opportunities for career advancement. Join our team of dedicated professionals who are committed to providing exceptional patient care. To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in joining our team.

Pay:

From $20.00 per hour

Benefits:

Dental insurance Paid time off Vision insurance

Experience:

Home health: 1 year (Preferred) Direct marketing: 1 year (Preferred)

Work Location:

In person