Rental Counter Specialist

Best Line Equipment is currently seeking a motivated and customer-focused Rental Counter Specialist to join our team at our Keyport, NJ location. As a Rental Counter Specialist, you will be responsible for the oversight of rental contracts, confirming delivery and status of construction, industrial, and heavy rental equipment, as well as generating and closing rental contracts. Rental Counter Specialists play a hands-on role in identifying and securing the proper construction, industrial and/or heavy equipment needs for our customers that range from homeowner to construction and industrial industry professionals.

Job Overview:

Answer incoming telephone calls from internal and external customers. Confirm reservations for customer will call and delivery orders, as well as pick-ups. Provide information to customers via telephone or face to face about rented equipment then locate and transfer equipment when necessary. Keep records of transactions such as, billing cycles for customers, logged pickups, calls for equipment and information on equipment transfers. Assist loading and/or unloading equipment for customers and drivers. Support inside and outside sales personnel. Clerical and housekeeping responsibilities providing the store has a clean and representable image.

Requirements:

High school diploma or equivalent preferred. Valid driver's license. Minimum of six months of relevant experience in a similar position with understanding of a wide range of construction equipment (i.e. Industrial, Aerial, Heavy, etc.). Must possess strong interpersonal skills to interact daily with customers and fellow employees.

Benefits Include:

Medical, dental, vision, and Rx, effective day one! 401(k) with partial company match Short-long-term disability Basic and supplemental life insurance Employee Assistance Program (EAP) Employee discount Paid vacation, sick time, and holidays Boot reimbursement

Wage Range:

$25.00 - $29.00/hr. (depending upon experience) Why work at Best Line? Best Line Equipment is a leading provider of heavy equipment, construction materials, and related services for New Jersey, Pennsylvania and beyond. We proudly represent top brands like Bobcat, JLG, Develon, and Stihl, offering our customers the best solutions for their needs. Beyond our comprehensive product selection, we are recognized for our exceptional customer service and commitment to employee satisfaction. Best Line is the only equipment company in Pennsylvania to be listed on the Best Places to Work in PA list - an honor we have received more than five times. At Best Line Equipment, we strive to incorporate leading-edge technology into our business while keeping the well-being of our employees and customers at the forefront of our operations. We believe that it takes great employees to build a great organization and we are passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on job satisfaction, diversity, and a shared responsibility to serve the customer. If you would enjoy the chance to make your mark with the premier equipment rental, sales, service, and parts company, consider a future with Best Line Equipment. #MP