Residence Manager II- Pathways Program

DIVISION

Residential Services DATE:

05/24

JOB TITLE:

Residence Manger II- Pathways BAND:

5

STATUS:

Non-Exempt

QUALIFICATIONS

Education/Experience Bachelor's degree from an accredited college or university. Three - five years' human service experience. Education or direct experience in human services focused on mental health or developmental disabilities. Experience in program and staff planning and development, and a demonstrated ability to supervise others. Skills Demonstrated ability to establish and maintain in a professional manner relationships with clientele and personnel within and outside the Agency, and to work intimately with direct care staff. Ability to communicate orally and in written form in an organized and concise manner. New York State Driver's License with 5 points or less. Must demonstrate those general skills and personality traits deemed necessary to successfully meet the demands of the position.

RESPONSIBLE TO

Program Manager

MAJOR FUNCTIONS

Responsible for the management and supervision of sites cumulatively totaling 48 licensed apartment beds. Administrative Required to follow all Agency and regulatory policies and procedures. Required to understand and abide by those laws, regulations, policies, and procedures that are applicable to the program/service, which you are providing. Required to report any known or suspected violation of laws, regulations, policies, and procedures related to programs/services of the agency. Required to maintain accurate statistical records, and files on program participants and activities, including but not limited to individual client records, billing records, medication records, daily log, expense sheets, purchase orders, petty cash, client funds, and mileage records. Required to ensure that all employees are aware of and abide by those laws, regulations, policies, and procedures that are applicable to the program/service, which you are providing. Receive reports of known or suspected violations and report them to the compliance officer. Taking no retaliatory action against employee reporting, a known or suspected violation. Develop program plans and monitor their implementation with the attainment of program goals. Maintain time sheets and other fiscal records as required by the Accounting Department. Provide necessary written and/or oral reports on a regular basis to the Program Manager and Chief Program Officer. Be responsible, directly, or indirectly, for ordering, purchasing and/or maintaining program equipment and supplies and inventory. Update and continually revise policy and procedure manual in conjunction with Program Manager/Chief Program Officer. Monitor purchase orders and weekly expenditures of all assigned program sites, suggesting cost reducing measures wherever appropriate, and developing annual budget in concert with Program Manager/Chief Program Officer. Monitor and resolve complaints and grievances from the staff and residents. Develop professional relationships with landlord to maintain/obtain certified apartment settings. Supervisory Recruit, orient, supervise, provide ongoing training, evaluate, and direct staff - within all assigned program sites. Supervise the efforts of all volunteer staff. Coordinate and participate in essential staff training. Coordinate with Program Manager and Chief Program Officer recommendations for program and staff development. Maintain staff schedules, creatively using resources to meet needs of all assigned residential sites. Client/Program Related Plan and perform all programmatic and client related duties and activities required for the efficient management and operation of the Pathways Program and assume overall program responsibility for them. Be available to provide assistance (on a twenty-four (24) hour basis) for Residents and Staff and provide crisis management counseling, as necessary. Act as overall team leader for program staff. Be responsible for overall coordination of care for each Resident and act as family liaison, where necessary. Actively participate in admission and discharges documentation of all residents. Catholic Charities Agency and Community Related Attending all internal staff meetings and program related meetings, as necessary. Participate in and/or conduct in-service training sessions, workshops, and/or conferences within Catholic Charities and the larger community as appropriate. Requires inter-agency consultations and makes referrals, as clients need demand. Participate in other duties, programs and activities within the department as directed. This job description is not intended to be all-inclusive, and employees will perform other job-related duties as assigned by immediate supervisor or other management staff as required. Catholic Charities of Oneida Madison County reserves the right to revise and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job Type:

Full-time Pay:

$28.57 per hour

Benefits:

Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Human Services- Mental Health or Developmental Disabilities:

3 years (Preferred)

Supervisory :

1 year (Preferred)

License/Certification:

NYS Drivers License with 5 points or less (Preferred)

Work Location:

In person