Residential Counselor

"Be the reason a young person feels seen, supported, and empowered." Family House is a short-term (typically up to 30 days), voluntary residential program serving youth ages 12-17 in Ulster County. The program provides crisis stabilization, assessment, and support within a trauma-informed, youth-centered environment aimed at promoting stability, skill-building, and successful transitions, in alignment with RHY and OCFS standards. We are seeking a Residential Counselor (RC) who is committed to making a meaningful difference in the lives of young people. The RC plays a vital role in ensuring youth feel supported and engaged while maintaining structure, accountability, and alignment with program expectations. Responsibilities Provide consistent, attentive supervision of youth, including responding to crises and exercising sound judgement to maintain a safe and structured environment Uphold mandated reporter responsibilities and adhere to all agency policies, procedures, and OCFS regulatory standards Build and maintain positive, trusting relationships with young people while serving as a role model through professionalism, emotional regulation, and the ability to remain calm and responsive in a fast-paced environment Support family communication and engagement as part of each youth's plan Support youth with daily living skills, including routines, school preparation, appointments, meals, and recreational activities Coordinate with external partners (e.g., schools, DSS, service providers) as appropriate to support youth needs Complete all required documentation (shift notes, logs, incident reports) in a timely, accurate, and professional manner to ensure continuity of care Communicate effectively with team members and supervisors, including participation in shift handoffs and team collaboration Transport youth safely using the agency's vehicle in accordance with policy Participate in supervision, training, and professional development

Qualifications Minimum Requirements:

Associate's degree in human services or a related field, or relevant and commensurate experience working with RHY and/or at-risk youth Ability to work collaboratively as part of a multidisciplinary team while following direction and established structure Flexibility in scheduling, including evenings, weekends, and holidays as needed Strong communication, professionalism, and reliability in a structured environment Must meet all agency and regulatory requirements, including a valid driver's license, dependable transportation, a yearly health statement, State Central Registry clearance, and NYS Justice Center clearance Four references required (two professional and two personal)

Preferred:

Bachelor's degree in human services or a related field Prior experience working with runaway and homeless youth (RHY) and/or at-risk youth in a residential or crisis setting Bilingual skills

Job Types:

Full-time, Part-time, Per diem,

Temporary Pay:

From $17.22 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person