Retail Sales Team Member

Job Summary We are seeking outgoing, customer-focused Retail Sales Associates to represent AT&T inside partnered big-box retail locations. This role centers around in-store promotional events, where you'll engage shoppers, demonstrate products, and help customers explore wireless and device options in a fast-paced retail environment. In this role, you will be responsible for assisting customers with their wireless and technology needs, providing exceptional service, and promoting AT&T products and services. The ideal candidate is enthusiastic about technology, has excellent communication skills, and enjoys engaging with diverse customers in a fast-paced retail environment. This position is not door-to-door, not remote, and not commission-only. All work is conducted inside retail partner locations. What You'll Do Engage shoppers during in-store AT&T promotional events Educate customers on wireless plans, devices, and internet options Demonstrate phones and accessories while explaining features and benefits Assist with upgrades, new activations, and basic account questions Create a positive, professional customer experience on every interaction Accurately complete enrollments and order submissions Work alongside on-site leadership to meet daily performance goals Key Responsibilities Approach customers in a friendly, professional manner inside retail locations Identify customer needs through conversation and product knowledge Present AT&T solutions clearly and confidently Upsell relevant products and services when appropriate Maintain a polished brand presence at all times Collaborate with teammates during event days What We're Looking For Strong communication and people skills Comfortable speaking with customers face-to-face Reliable transportation and punctuality Willingness to learn sales techniques and product knowledge Professional, customer-first mindset Retail, sales, or customer service experience is a plus — not required Compensation & Schedule W-2 position Base pay + performance incentives Paid training provided Full-time availability preferred Opportunities for advancement based on performance Why Join Us Structured onboarding and hands-on training Clear growth and leadership pathways Supportive, team-oriented environment Consistent schedule in retail settings Experience working live AT&T promotional events

Job Type:

Full-time


Work Location:

In person (inside partnered retail stores)

Benefits:

Employee discounts Health insurance

Pay:

$42,523.19 - $45,127.93 per year

Benefits:

Employee discount Health insurance Application Question(s): Do you have a valid Drivers License?

Work Location:

In person