Sales Associate

Position Summary As the first point of contact, the Cashier provides a welcoming atmosphere for our guests. This role is essential for efficient transactions and maintaining a positive brand image.

PRIMARY KEY RESPONSIBILITIES

Greet guests warmly upon arrival and provide a positive first impression. Navigate the POS system to process orders, modifications, and payments accurately. Manage the cash drawer with high precision, including giving correct change. Explain menu items, daily specials, and ingredients to guests with knowledge. Maintain the cleanliness and organization of the front counter and wait areas. Restock beverage coolers, snack displays, and condiments throughout the shift. Inform guests of loyalty programs, promotions, and travel plaza services. Resolve minor guest issues and escalate complex complaints to management. Buss tables and clean the dining area during lulls in customer traffic. Answer the telephone for take-out orders and general inquiries. Prepare simple items such as coffee, soft serves, or packaged pastries. Ensure all signage and menus in the front-of-house are neat and correct. Support the packing of to-go orders, ensuring all condiments and utensils are included. Check and restock restroom supplies to ensure a clean facility for travelers. Collaborate with the kitchen staff to manage guest expectations regarding wait times.

REQUIREMENTS & QUALIFICATIONS

Friendly, outgoing personality with strong customer service skills. Basic math and computer literacy. Ability to stand for extended periods. Strong communication and reliability.

Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person