Sales & Order Execution Coordinator

Sales & Order Execution Coordinator BC Wood Products — Richmond, VA About BC Wood Products BC Wood Products is a leading pallet manufacturer serving major industrial customers throughout the Mid-Atlantic region. Our customers rely on precision, speed, and reliability — and our internal execution team is what makes that possible. We are seeking a highly organized, detail-driven, process-oriented, and accountable professional to serve as the operational bridge between sales, customers, and production. This role requires someone who thrives on structure, consistency, and accuracy in a fast-paced manufacturing environment. This is a key position within our organization and a strong opportunity for someone who takes pride in flawless execution and disciplined follow-through. Position Overview The Order Execution & Sales Coordinator ensures customer commitments made by sales are executed accurately, consistently, and on time. You will manage the full order lifecycle from purchase order receipt through SAP entry, production scheduling, and internal coordination — ensuring every step is handled with precision and adherence to process. This role requires strong attention to detail, process discipline, proactive communication, and ownership of outcomes to keep operations running smoothly behind the scenes. Primary Responsibilities Order Execution Manage centralized orders email inbox with strict organization and prioritization Review customer purchase orders for accuracy, completeness, and compliance with internal requirements Enter and maintain orders within SAP ERP system with high accuracy and consistency Verify pricing, quantities, delivery dates, and specifications against internal and customer records Ensure orders are properly placed into production scheduling systems in alignment with capacity Perform daily order verification, reconciliation, and exception resolution Maintain disciplined documentation and audit-ready order tracking Sales Coordination Support sales team with accurate, timely order status updates Communicate directly with customers regarding order details, confirmations, and changes Assist with order modifications, corrections, and follow-ups with strict attention to detail Ensure seamless handoff from sales communication to operational execution with zero gaps Operational Coordination Work closely with production, logistics, and purchasing teams to ensure alignment Identify potential issues early through proactive review of order data and schedules Maintain structured, clear, and consistent internal communication across departments Support continuous improvement of order flow, accuracy, and process efficiency What Success Looks Like Orders move cleanly and accurately from customer → SAP → production without error No lost, missed, or mis-entered orders High degree of order accuracy and schedule integrity Strong internal confidence in data, communication, and execution Customers receive consistent, timely, and accurate service Processes are followed consistently with minimal exceptions Ideal Candidate Profile You may be a great fit if you have experience as: Operations Coordinator Logistics or Dispatch Coordinator Manufacturing Scheduler Order Management Specialist Inside Sales Operations Support

ERP / SAP

Power User You are: Highly detail-oriented with a strong process mindset Structured, organized, and methodical in your work approach Calm under pressure with strong prioritization skills Proactive in identifying and resolving issues before they escalate Highly dependable, accountable, and consistent in execution Committed to accuracy, documentation, and operational discipline Required Qualifications Experience in manufacturing, logistics, distribution, or industrial sales support ERP experience required (SAP strongly preferred) Strong organizational skills with a process-driven mindset High attention to detail with ability to manage multiple orders simultaneously Strong written and verbal communication skills Professional customer interaction capability Compensation & Opportunity Competitive salary based on experience Stable and growing manufacturing company High-visibility role with direct impact on operations Opportunity to grow into operations or sales leadership roles Who This Role Is NOT For This position is not suited for someone seeking: A casual or loosely structured administrative role Low accountability or inconsistent execution expectations Minimal attention to detail or process adherence Limited interaction with operations and production teams Why This Role Matters At BC Wood Products, execution is the foundation of customer trust. This role sits at the center of our operational system and ensures that what is promised is exactly what is delivered — accurately, consistently, and on time. How to Apply Submit your resume along with a brief example of a process or workflow you helped improve in a previous position.

Pay:

$17.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health savings account Paid time off

Work Location:

In person