Sales Support Specialist

Sales Support Specialist PrideStaff is seeking a dynamic and detail-oriented Sales Support Specialist to join a premier automotive brokerage group in Watchung, NJ. This role is designed to support the sales team immediately after a vehicle has been sold, ensuring a smooth, organized, and high-quality experience for both clients and dealer partners. The Sales Support Specialist plays a critical role in maintaining communication, managing complex follow-up tasks, and coordinating logistics from the moment of sale through vehicle delivery.

Compensation & Details Location:

Watchung, NJ Position Type:

Temp to

Hire Base Salary:

$22-$25/hr

Performance Bonus:

$25 per closed deal.

Total Earning Potential:

$72,000+ per year.

Benefits:

401(k), paid time off, employee discounts, and a referral program.

Schedule:

Full-time, In-person.

Key Responsibilities Post-Sale Coordination:

Assist the sales team by contacting clients post-sale to confirm details, provide insurance updates, and guide them through next steps using established scripts.

Dealer Relations:

Provide timely communication with partner dealerships to track paperwork, vehicle availability, and delivery timelines.

Account Management:

Manage and develop existing accounts through effective strategies to ensure long-term customer satisfaction and retention.

CRM Discipline:

Utilize CRM systems to track sales activities, customer interactions, and critical follow-up tasks.

Revenue Enhancement:

Identify opportunities to upsell additional products or services during customer interactions.

Client Advocacy:

Provide exceptional customer service by addressing inquiries promptly and professionally.

The Ideal Candidate Highly Organized:

Possesses strong executive function skills and the ability to manage multiple moving parts without missing a step.

Tech-Savvy:

Proficient with computers, email, and scheduling tools; must be able to learn CRM and database systems quickly.

Proactive Problem Solver:

Takes initiative to identify potential issues in the post-sale process and resolve them efficiently.

Expert Communicator:

Strong interpersonal skills with the ability to tailor communication for management, clients, and internal teams.

Sales-Minded:

Experienced in upselling and cross-selling to maximize revenue opportunities. Why Join This Team? This is a fast-paced, team-oriented environment focused on transparency, organization, and customer satisfaction. It is the perfect opportunity for a detail-oriented professional who enjoys logistics and client relations but prefers a stable, support-focused role over "cold" sales. Through PrideStaff , you will have a dedicated recruiter to help you navigate the transition into this rewarding career. Ready to ensure a "white-glove" delivery experience? Apply today!

Compensation / Pay

Rate (Up to): $22.00 - $25.00 Per Hour