Pro-Sell Support Rep

at Hand Family Companies in Arlington Heights, Illinois, United States Job Description Salary Range $42,000.00 - $42,000.00 Salary/year Position Type Full Time Job Shift Day Description Lakeshore Beverage is seeking a Pro-Sell Support Representative based in Arlington Heights, IL, supporting the North/West Chicago and West Suburbs territory, including Cook, DuPage, and Kane County. This role is responsible for conducting quarterly in-person visits to designated accounts to sell in Lakeshore Beverage products, promote the e-commerce/ BEES platform, and coordinate point-of-sale ( POS ) placements. + Maintain required in-person retail call frequency and accurately document all required account information in Mobility 360 sales software in alignment with Lakeshore Beverage standards. + Partner with the Pro-Sell Team Lead to support additional in-person account needs, including POS delivery and BEES /e-commerce platform training. + Respond to, investigate, and resolve retailer inquiries or issues, escalating to appropriate team members when needed. + Monitor and ensure compliance with quality control standards, including product freshness and FPL requirements. + Manage account receivables for assigned accounts as needed. + Complete all required administrative duties, including reporting, tracking, and customer account maintenance. + Onboard and support retailers in using the BEES /e-commerce platform for online ordering. + Coordinate closely with Delivery and Sales teams to ensure effective and timely account servicing. + Ensure full compliance with all applicable legal requirements and Lakeshore Beverage policies and standards. + Introduce and actively sell Lakeshore Beverage brands and programs to retail accounts. + Maintain up-to-date knowledge of all Lakeshore Beverage products and understand assigned territory boundaries. + Process and fulfill customer requests for point-of-sale materials + Attend all required sales meetings and company meetings. + Demonstrate strong customer service skills, including maintaining composure and effectively negotiating with both internal and external stakeholders. + Maintain a strong internal and external customer-focused mindset. + Effectively prioritize tasks, manage multiple projects simultaneously, and maintain strong attention to detail. + Required to work in-office or in the field five days a week, with most of the work week will be in-trade Qualifications + Must be at least 21 years of age + High School diploma/ GED + Valid Driver's License + Driving record acceptable to the Company + Proof of automobile insurance + Highly self-motivated and able to work hours as required (weekends, nights, and holidays) + Knowledge of local, state, and federal liquor laws.

PREFERRED SKILLS

+ Market knowledge + Ability to learn and apply new skills + Problem-solving abilities + Interpersonal skills + Organizational skills + Schedule flexibility To view full details and how to apply, please login or create a Job Seeker account