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Comcast (CC) of Willow Grove
Account Executive, Community Account Sales
Career Insights for Account Executive (General)
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Scorecard
Based on Maryland data
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What they do
An Account Executive manages communications with business clients that buy services from a company, such as advertising or banking services, or manages sales accounts. Works with a set of clients over time, and recruits new clients. Promotes products developed specifically for a client, such as an advertising campaign, or matches clients with available services or products.
$82,533 / year median in Maryland
-12% projected decline
Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Account Executive 2 negotiates long-term agreements with key decision-makers (building managers, owners, attorneys, developers) to bring Xfinity services to multifamily properties. Job Description Core Responsibilities Securing new business opportunities, including New Build and Winback right-of-entry. Renewing existing agreements with multifamily prospects. Ensuring accuracy in all associated documentation Managing multi-site, large scale property portfolio relationships. Experts on all advanced MDU product sets designed for multifamily clients. Implementing a top-down consultative sales approach for MDU growth opportunities, such as new construction deals Negotiating "Bulk" (also known as "amenity") Xfinity services as well as non-bulk contracts Making presentations to property owners, developers and their employees, and home-owner associations. Attending in-person meetings to maintain a high level of visibility for the Company Securing marketing rights and other terms favorable to Comcast Developing and maintaining solid, consultative relationships with clients to understand their unique needs. Collaborating effectively with internal cross-functional partners to ensure delivery of standout products and solutions Gaining proficiency in all facets of role including contract negotiation techniques, presentation skills, use of CRM software and relevant tools Keeping senior leadership informed of changes in market dynamics and the broader industry landscape Providing exceptional customer service by promptly addressing leads, inquiries, and customer experience issues Building robust business cases supported by financial modeling Managing sales funnel, sales opportunities, and sales forecasts for accuracy Training and mentoring AE1s and collaborating with AE3's and National Account Managers Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis Achieving and exceeding monthly/quarterly/annual assigned sales and business quality objectives Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends and variable schedules as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience
- think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff
- be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team
- make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System
- a way of working that brings more employee and customer feedback into the company
- by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Business, Cross-Functional Partnerships, Customer Experience (CX),Negotiation Compensation Maryland Pay Range:
$56,801.50- $94,858.50 This job can be performed in Virginia with a Pay Range of $52,883.90
- $107,943.
Targeted Commission:
$43,200.00 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality- to help support you physically, financially and emotionally through the big milestones and in your everyday life.