Account Executive Shachihata Inc. (USA) Torrance, CA Job Details Full-time $80,000 - $85,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Work from home Vision insurance Flexible schedule Qualifications Computer literacy Account development B2B sales Organizational skills Customer support Account management Time management Full Job Description Company Overview Shachihata Inc. is a leading innovator in the stamp product industry, renowned for its Xstamper line of marking solutions. The company is committed to developing cutting-edge products, including the revolutionary Xstamper QuiX Pre-Inked Stamp Making System, which represents a significant advancement in the rubber stamp industry. Shachihata's strong brand presence and dedication to quality make it a prominent player in its field. Job Overview We are seeking an Account Executive to join our team. In this role, you will be responsible for managing customer relationships, driving sales growth, and providing exceptional customer service. Your technical proficiency, organizational skills, and ability to communicate effectively across diverse audiences will be essential to your success. Duties Develop and maintain strong relationships with customers through proactive communication and personalized service Identify new sales opportunities and promote our products to prospective customers Manage customer inquiries via phone, email, and other channels with professionalism and efficiency Conduct outbound calls to engage potential customers and follow up on leads Provide detailed product information, demonstrations, and technical support as needed Handle customer support issues promptly, resolving problems with effective solutions Maintain comprehensive customer records using Microsoft Office tools Assist in resolving billing or payment discrepancies through clear communication Support client onboarding processes by providing training on product features and usage Experience Proven experience in sales or customer support roles Strong knowledge of Microsoft Office applications (Word, Excel, Outlook) Experience in data entry, typing accuracy, and computer proficiency Familiarity with customer service principles, call etiquette, and problem-solving techniques Previous experience in outbound calling or client communication is preferred Excellent organizational skills with attention to detail and time management abilities Ability to handle cash transactions or related responsibilities is an advantage If you are a motivated professional with excellent communication skills and a passion for delivering outstanding service, we encourage you to apply.

Pay:

$80,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Work from home

Experience:

B2B sales: 3 years (Preferred)

Location:

Torrance, CA 90501 (Preferred)

Work Location:

In person