Reports to:

Executive Vice President, LMC Sales Department:

LMC Sales Location:

Remote or Dallas, Texas Company Overview:

Weathermatic is a global leader in water-conservation through innovative irrigation technology. Our flagship platform, SmartLink, empowers landscape maintenance contractors to manage irrigation systems remotely, reduce water waste, and unlock new revenue through inspection-driven repairs. As the demand for smart water management grows, we're expanding our team to help customers extract even greater value from their existing investments. Weathermatic products have been installed in over 70 countries and in high profile properties like the U.S. Capitol Building, Buckingham Palace, and the College Football Hall of Fame. Through our Save Water, Give Life program, we donate a portion of our corporate profits to global clean water projects. These contributions will bring safe and clean water to thousands of the world's neediest children in the coming year.

Position Overview:

As a Customer Account Executive (CAE), you will play a pivotal role in guiding our existing SmartLink clients toward expansion and growth. Your primary focus will be to help clients maximize value, through the adoption of best practices, and drive additional revenue through continued sales, renewals and expanded product utilization. You will work collaboratively with the EVP of LMC Sales and Customer Success Managers (CSM). Your strategic efforts will be supported by our dedicated internal resources for partner success, including the Onboarding Team, Technical Advisors, Tech Support, and Subject Matter Experts (SME).

Key Responsibilities:

• Own and manage a portfolio of SmartLink customers post-initial sale
• Drive platform expansion, including add-on products, feature adoption, and multi-site rollouts
• Conduct strategic business reviews, success planning, and expansion roadmaps
• Partner with Customer Success and Implementation to ensure seamless customer experience
• Maintain clean CRM data and accurate forecasting using HubSpot
• Help shape the voice of the customer and inform product direction

Collaborate Cross-Functionally:

Work closely with the internal customer success team to ensure seamless execution.

Identify Expansion Readiness:

Monitor partner growth and collaborate with other departments to grow revenue.

Escalate Complex Issues:

Leverage SME support for high-level strategic guidance.

Personal Attributes:

Strategic & Consultative:

Ability to coach and guide Partners, providing education and support.

Strong Communicator:

Experience working with and presenting to executive-level leaders at Partner companies.

Process-Oriented:

Capable of structuring standard operating procedures (SOP), accountability models, and tracking progress.

Collaborative Mindset:

Works well in a team-driven success model, leveraging SMEs and support teams.

Growth-Oriented:

Passionate about driving measurable business impact with high integrity and strong work ethic, ensuring project deadlines are met.

• Strive for growth in the company and your professional career, while remaining open to additional responsibilities and opportunities for continuous improvement projects.
• Strong communication skills and the ability to develop credibility with customers, direct and indirect reports, and senior management.

Job Requirements and Qualifications:

• A success record with 2-4 years of work experience in B2B SaaS, tech, or solution-based sales
• A bachelor's degree in business, management, marketing, communications or other related disciplines
• A proven track record of driving revenue from existing customers
• An understanding of how CRM systems operate (Hubspot, Salesforce, or other)
• A strong ownership mindset and ability to work cross-functionally
• Ability to uncover customer goals, influence priorities, and close consultative sales
• A positive attitude and a willingness to take feedback and give feedback
• A strong aptitude for communication and interpersonal skills
• A self-motivated and proactive approach to work and ability to multi-task
• A high level of proficiency with Microsoft Office (MS Word, MS Excel, and MS PowerPoint)
• A passion for water conservation and social impact
• This position requires occasional domestic travel Join Weathermatic as Customer Account Executive and become a key contributor to our mission of promoting sustainability through innovative water management solutions.

We offer competitive compensation, comprehensive benefits, professional development opportunities and a collaborative and dynamic work environment. Be part of our exciting journey and make a meaningful impact on our organization and the industry! Weathermatic is an Equal Opportunity Employer.

Pay:

$85,000.00 - $115,000.00 per year

Benefits:

Health insurance

Work Location:

In person