Customer Engagement Client Executive Job Category:

Sales Location:

US

• DC•Remote | US•Florida•Remote | US•Georgia•Remote | US•Illinois•Remote | US•Massachusetts•Remote | US•New York•Remote | US•Texas•Remote •

Meet Our Team:

• As a Client Executive at Pega, you will lead enterprise sales engagements focused on driving new logo acquisition and expanding our footprint in the market, helping global brands apply AI to reimagine how their most critical work gets done, deliver predictable outcomes with predictable costs, and evolve their operations without breaking what works.

Pega is the AI software for the decisions and processes enterprises can't afford to get wrong. You'll be part of a high-performing team that leverages Pega's industry-leading 1:1 Customer Engagement solutions, working with clients to turn AI's potential into decisions and processes they can trust at scale. In this senior enterprise software sales role, you will develop client relationships in new buying centers. Success in this role is defined by how you think, listen, and lead. Our top performers stand out through curiosity, strong discovery, prospecting instincts, compelling storytelling, business orchestration, and the ability to lead multi-level decision makers through ambiguity.

• Picture Yourself at

Pega:

• You'll own and advise C-level executives on digital transformation while shaping industry conversations through thought leadership. You'll drive Pega's most strategic client transformation initiatives, build executive networks, and lead prospecting — owning the full sales cycle from pipeline creation to close for our industry-leading solutions.
• What You'll Do at

Pega:

• + Hunt for

New Logos:

Proactively identify, target, and penetrate new organizations/accounts to drive adoption of Pega's 1:1 Customer Engagement solutions. + Open new buying centers via proactive hunting within strategic accounts, adapt and own deal strategy end to end with support from adjacent teams. + Story-tell connecting business challenges to clear, measurable outcomes. + Orchestrate and influence internal cross-functional teams as well as co-sell via ecosystem partners. + Translate client challenges into market insight that inform Pega's GTM and product evolution. + Demonstrate accountability and adaptability with a growth mindset, embracing new ideas in this rapidly evolving marketplace to improve results for Pega and Clients.

• Who You Are:

• You are a senior consultative enterprise seller who thrives in ambiguity, builds trust quickly with executive stakeholders, and converts strategy into action.

You are a motivated enterprise software sales executive with a passion for customer engagement and digital transformation. You love to build new relationships showcasing the power of what technology can do to transform their client outcomes. You are AI-curious, with enough technical fluency to be credible in modern enterprise conversations — relationship selling alone is not enough. You can engage meaningfully on topics including AI, workflow and platform architecture. You are outcome driven and lean into a growth mindset by being commercially sharp and motivated to solve real business problems at scale. You can pivot quickly and are always prepared, comfortably leading an executive briefing, client workshop, internal presentation, or deal review. You operate with a team-first mindset, are highly accountable, and consistently elevate those around you.

• What You've Accomplished:

• + 5+ years of experience selling complex enterprise software solutions to major organizations, ideally in customer engagement, marketing services, or consultancy/agency environments.

Track record of adapting your sales approach to differing client contexts. Adept at credibly discussing a client's AI architecture. + Proven success leading and closing complex, multi-stakeholder enterprise deals, including shaping opportunities from early discovery, proactive prospecting through execution. + Proven success hunting and prospecting into large, multi-complex environments looking to expand upon an existing software base or entirely into a greenfield business line. + Proven track record of quota achievement in a hunting/new logo acquisition environment. + Credibility with C-suite leaders, partners, and ecosystems to land and expand enterprise change. Evidence of influencing outcomes without relying on brand recognition or legacy relationships. + Extensive knowledge of CMO, Retention Executive, Revenue Officer roles, Next Best Action, predictive analytics, and real-time marketing services/products

• Pega Offers You:

• + Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market.

+ AI-first Growth Mindset organization investing and future-proofing the skills and experiences of our workforce. + The world's most innovative organizations as referenceable clients. + Fast-paced, exciting, collaborative, and rewarding sales environment with strong recognition culture. + Competitive salary, uncapped commission targets, and Pega equity. \#LI-DR1

• Additional Information
• Base salary range for this role is 131,200
• 199,900 USD annually.

This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives. The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

Job ID:

23910

• AI in Action
• Responsible Use of AI in Recruitment
• Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business.

We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support. All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

• Culture
• At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best.

With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.

• Export Compliance
• For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
• Accommodations
• If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451

ATTN:

Benefits.

• Ready to build a Blueprint?
• Choose the reinvention engine for your needs.
• For workflows & app design
• Reimagine your processes and turn any workflow into a build-ready application with confidence.
• For marketing & CX strategy design
• Visualize customer journeys and engagement strategies across all touchpoints and activate them.

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

https:

//www.pega.com/about/careers/equal-employment-opportunity