JOB TITLE

Accounts Operation Specialist

JOB CLASSIFICATION

Senior Support Staff

REPORTS TO

CEO SUMMARY:

The Accounts Operation Specialist is responsible for managing accounts payable, accounts receivable, and insurance/state billing functions in support of the organization's financial operations. This role plays a key part in ensuring timely billing, accurate payment reconciliation, and compliance with payer requirements, including the Alabama Department of Mental Health (ADMH). The ideal candidate is detail-oriented and experienced in nonprofit healthcare billing and reconciliation processes.

EXAMPLES OF DUTIES AND RESPONSIBILITIES

General Accounting procedures Accounts Payable (AP): Review, verify, and process vendor invoices, purchase orders, and payment requests Schedule and process check runs and electronic payments Maintain vendor records and ensure timely resolution of discrepancies Reconcile monthly statements and assist with year-end 1099 reporting Records appropriate expense account allocations for invoices received and verified. Maintains filing system for both current year payables and previous year(s) payables invoices. Responsible for the storage and protection of consumer and employee records. Performs other duties as assigned or required. Accounts Receivable (AR): Post incoming payments, including checks, EFTs, and remittance advices. Monitor accounts receivable aging and follow up on outstanding balances. Reconcile payments received with client records and general ledger accounts. Prepare AR-related reports. Performs other duties as assigned or required. Responsible for the storage and protections of records. Responsible for ensuring all claims are paid in a timely manner and EOP's are worked effectively. Insurance and State Billing (including ADMH): Generate, review, and submit claims for services rendered to insurance providers and ADMH. Monitor claim status and resubmit/reconcile rejections or denials. Reconcile Explanation of Benefits (EOBs) and remittance advices to client accounts. Ensure payments received match submitted charges; resolve discrepancies in coordination with clinical and program staff. Maintain accurate billing records and comply with all state and payer requirements. Assist in audits and reviews related to grant or state funding.

General Support:

Maintain accurate and organized financial documentation. Collaborate with clinical and administrative staff to resolve billing or charge-related issues. Support internal and external audits with requested documentation. Assist in improving billing and financial workflows. Participate in required staff meetings.

DESIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of office practices, procedures and equipment. Good communication and logic skills. Ability to make decisions in accordance with prescribed procedures. Ability to follow instructions. Working knowledge of Microsoft WORD and

EXCEL. 6.

Must demonstrate the ability to work well with staff and clients in a polite, respectful and dignified manner.

QUALIFICATIONS

1. Degree in accounting, finance, business, or related field preferred. 2. Medical billing certificate preferred. 3. 2+ years of experience in nonprofit or healthcare billing, AP/AR, or general accounting. 4. Knowledge of ADMH billing procedures and familiarity with payer portals or clearinghouses. 5. Strong reconciliation skills and attention to detail. 6. Proficiency in Microsoft Excel and accounting/billing software. 7. Knowledge of HIPAA and privacy regulations related to consumer billing. 8. Ability to manage multiple priorities and meet strict deadlines. 9. Strong communication skills and team-oriented approach.

Job Type:

Full-time Benefits:

Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Application Question(s): Do you have knowledge of ADMH billing procedures and familiarity with payer portals or clearinghouses? Ability to work in Anniston, AL as this is an in person position only?

Education:

Bachelor's (Required)

Experience:

General accounting, healthcare billing, or

AP/AR:

2 years (Required)

Work Location:

In person