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Mike McCall Landscaping DBA Tree West
Key Account Manager
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What they do
A Key Account Manager manages the accounts of clients with the highest strategic significance and financial value to the company. Develops and maintains long term relationships with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$101,911 / year median in California
-2% projected decline
Job Description
We are looking for a self-motivated Key Account Manager to join our team. Essential Duties
- Meet with existing and potential residential and commercial clients
- Prepare and provide proposals to clients utilizing processing tools, software, and other technologies
- Establish, develop, and maintain positive business and client relationships
- Managing the day-to-day operations of a commercial Landscaping business.
- Assisting VPs, Production Managers, and Operation Foreman's
- Creates work orders………………………………
- Managing operation scheduling, ordering of supplies, filing, coordinating deliveries of plants/trees, and etc
- Preparing client requests, contracts, and correspondence
- Managing purchasing orders and account payable invoices, including weekly reports
- Answering phones, emails, navigating new leads
- Ensuring that customers are completely satisfied through effective communication, relationship building, and conducting client follow-ups
- Attend occasional HOA meetings, to provide additional information regarding property Working Conditions
- Shared Office Environment
- Working Outdoors Work Standards
- Acts in a manner reflective of the Company culture of High Moral Standards, Innovation, Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
- Communicates, interacts, and works effectively with others; receptive to feedback.
- Follows all Company policies and procedures
- Able to perform lifting of and not minimum of 25lbs, bending, standing, sitting, pushing, and pulling. Qualifications
- 1-3 years of related experience in account management or Landscaping industry
- Exceptional customer service skills
- Excellent communication
- Present a professional appearance and attitude
- Valid California Drivers License and clean motor vehicle record .