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BT
Bakersfield Telecom Solutions
Customer Account Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
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Based on California data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$48,777 / year median in California
-13% projected decline
Job Description
Bakersfield Telecom Solutions is actively hiring a Customer Account Representative to join our team. As a Customer Account Representative, you will work directly with customers in an in-person environment to introduce AT&T products and complete new enrollments. This opportunity is ideal for individuals looking to build a long-term career in customer service and sales while gaining hands-on experience. We are seeking a motivated Customer Account Representative who enjoys working directly with people, providing solutions, and representing a trusted brand like AT&T. This position includes full training, making it a great fit for candidates eager to grow professionally. Customer Account Representative Responsibilities Engage with customers in-person to discuss AT&T services and solutions Assist customers through the enrollment process as a Customer Account Representative Provide accurate information and answer questions regarding AT&T offerings Maintain professionalism and brand standards during all interactions Track customer interactions and enrollment activity Collaborate with team members and leadership to meet goals Participate in ongoing training as an entry-level Customer Account Representative Support team initiatives and contribute to a results-driven environment Build relationships with customers to ensure satisfaction and retention Customer Account Representative Qualifications Strong communication and interpersonal skills Ability to work in a team-oriented environment Self-motivated with a positive attitude Willingness to learn and grow in the role Previous customer service or sales experience is a plus, but not required, as this is an entry level position Reliable transportation and the ability to work in