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Phocas Software
Copy of Expansion Sales - Account Manager
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What they do
An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$73,071 / year median in California
-9% projected decline
Job Description
Copy of Expansion Sales - Account Manager Phocas Software - 3.0 Costa Mesa, CA Job Details Full-time 3 hours ago Qualifications Managing customer accounts Customer communication Pricing Sales revenue Forecasting Product presentation Sales contract management Sales reporting Customer relationship building Software sales Customer retention strategy Software product demonstrations Opportunity Management Performance Reporting Account development Lead Conversion Cross-selling Collaboration with product development teams Sales growth strategy Industry trends Customer engagement New customer acquisition Contracts Time-based sales targets Sales pipeline management Client growth strategy Senior level Communication skills Cross-functional communication Terms and conditions negotiation Full Job Description Phocas Software is a profitable, growing SaaS company with a loyal customer base and a category-leading product. With a clear path toward scaling from $70M to $250M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers. We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you'll have our full support. As long as you're doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will be delighted. Create your happy place The Expansion Sales - Account Manager plays a pivotal role in driving commercial partnerships, revenue expansion, and executive alignment across our customer portfolio. This is a role for a commercially minded relationship builder who thrives on identifying growth opportunities, leading strategic conversations, and helping customers realize more value from their investment in Phocas. You will work closely with Customer Success and cross-functional teams to turn customer adoption into measurable expansion and long-term partnership. Phocas' growth strategy relies not only on acquiring new customers but on maximizing value within our existing accounts . Expansion revenue, customer advocacy, and strong executive relationships are central to this motion. This role is scoped specifically to expansion — growing usage and value within existing accounts through cross-sell, upsell, and new product adoption. Contract renewals are owned by other teams. The Expansion Sales - Account Manager sits at the heart of this strategy—owning the commercial relationship, converting Customer Success insights into revenue opportunities, and ensuring customers see Phocas as a long-term strategic partner.