An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
Partner Account Specialist Genetec - 3.6 Riverside, CA Job Details Full-time 1 day ago Benefits Tuition reimbursement 401(k) matching Flexible schedule Qualifications Performance reviews Deal closing Objection handling (sales technique) Conversion rate tracking Partnership strategy Customer training Software product demonstrations Territory sales 5 years Opportunity Management Channel development Technical user customer support Sales conversion rate (success metric) Technical presentations (as sales engineering task) Customer relationship management SaaS platforms Channel sales Product demos Experience with SaaS (as product category for technical sales engineers) Networking through strategic partnership building Sales pipeline management Business planning Technical training Training & development Senior level SaaS Cross-functional collaboration Closing sales leads Channel management Communication skills Full Job Description Job overview: The Partner Account Specialist is responsible for supporting and developing Certified Partners within an assigned territory, helping them grow their business with Genetec solutions. This role focuses on SC SaaS adoption, nurturing partner relationships, and driving the conversion of Certified Partners to Unified and Unified Elite.
Your day at a glance:
Serve as the primary point of contact for Certified Partners, ensuring they have the tools and knowledge to succeed with Genetec solutions Conduct business planning and performance reviews to identify growth opportunities and strengthen partner engagement Drive the conversion of Certified Partners to Unified and Unified Elite by demonstrating the benefits of deeper partnership with Genetec Educate partners on SC SaaS product offerings, value propositions, and ideal use cases Guide partners on how and when to position SC SaaS to end users for maximum impact Support partners in overcoming objections and building confidence in selling SC SaaS Track and report on SC SaaS engagement, pipeline growth, and closed deals Coordinate partner learning paths and training programs, ensuring Certified Partners stay up to date on the full Genetec portfolio Reinforce training through product demonstrations, sales guidance, and real-world application Act as a trusted advisor, helping partners leverage Genetec's ecosystem to drive success Monitor partner sales pipelines in the CRM, ensuring engagement and deal acceleration across all Genetec product lines Work with partners to increase pipeline activity and close rates for SC SaaS Follow up on assigned leads, ensuring timely engagement and conversion Support transactional business, including small- to medium-sized system designs and associated BOMs Assist partners in end-user meetings and product demonstrations, ensuring they are confident in presenting Genetec solutions Provide technical support by liaising with technology partners to address product integration questions Work closely with other CDS's and Partner Account Executives (PAEs) to ensure smooth territory collaboration and alignment on partner engagement strategies What makes you a great fit: 5+ years of experience in inside sales, partner development, or technology sales Proven ability to drive product adoption and enablement in a remote sales environment Strong knowledge of channel sales and SaaS sales models Exceptional communication skills, with the ability to engage and influence partners remotely Experience managing a sales pipeline and tracking adoption metrics using CRM tools Requires travel to partner sites. Preference is candidate lives in territory Your technical expertise: Growth and revenue generation from Certified Partners SC SaaS adoption rate and number of Certified Partners actively selling it Conversion rate of Certified Partners to Unified and Unified Elite Partner engagement in training and enablement initiatives Pipeline growth and closed deals across all Genetec solutions An asset if you have:
Proactive & Results-Oriented:
Takes ownership of Certified Partner growth and SC SaaS adoption
Strategic & Adaptable:
Follows a structured sales framework but can adapt based on partner needs
Strong Influencer & Communicator:
Can engage, educate, and inspire partners to sell Genetec solutions effectively
Collaborative Mindset:
Works seamlessly across multiple internal teams to ensure partner success Let's talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
