ACCOUNT MANAGER

Location:

San Jose, California Job Type:

Full-Time |

On-Site Schedule:

Monday-Friday, 8:00 AM-4:00 PM Position Overview Cylex Plastics is seeking a motivated and organized Account Manager to manage existing customer accounts and grow into a sales-focused role. Initially, this position will focus on customer communication, quotation follow-up, order coordination, and relationship management. As product and industry knowledge develops, responsibilities will expand to include prospecting, outbound sales, and new customer development. This is a full-time, on-site position five days per week. Remote or hybrid work is not available. Key Responsibilities Manage assigned customer accounts and serve as a primary point of contact Follow up on RFQs, quotations, open orders, and customer requests Communicate regularly with customers by phone and email Coordinate orders with operations, warehouse, and management Maintain accurate customer and account records Build and maintain strong customer relationships Identify opportunities to grow existing accounts As experience develops, conduct prospecting, cold calling, and other new-business development activities Prepare quotes and assist with customer pricing Handle invoicing and follow up with customers regarding payments Address and resolve customer concerns and complaints in a timely and professional manner Qualifications Experience in account management, sales, customer service, or a related role preferred Strong communication, organization, and follow-up skills Comfortable with frequent phone and email communication Ability to manage multiple accounts and priorities Proficient with Microsoft Office and basic computer systems CRM experience is a plus Manufacturing, distribution, or industrial sales experience preferred Plastics industry experience is a plus, but not required; training will be provided What We're Looking For We're looking for someone who is dependable, personable, organized, and comfortable building customer relationships. The ideal candidate is willing to learn technical products, takes ownership of customer needs, and is interested in developing into a stronger sales and business-development role over time. Account Manager Compensation & Benefits Paid time off Opportunity for professional and sales growth Full-time schedule, Monday-Friday, 8:00 AM-4:00 PM On-site work required Cylex Plastics is an Equal Opportunity Employer. Employment decisions are based on business needs, job requirements, and individual qualifications.

Pay:

$65,000.00 - $70,000.00 per year

Benefits:

Paid time off

Work Location:

In person