Janitorial account manager Source One Building Maintenance Santa Clara, CA Job Details Full-time $26 - $30 an hour 4 hours ago Benefits Paid training Paid time off Qualifications Hospitality Managing customer accounts Chemical handling safety procedures Customer communication Managing commercial facilities cleaning teams Staff supervision Customer relationship building Operations management Team supervision Safety inspections for hazard identification Safety regulations Mid-level Managing clients in a customer support role Team development Client retention Customer relationship management Quality compliance management Leading team collaboration initiatives Schedule creation Hospitality housekeeping Hotel staff training Account management Leadership Team motivation (leadership skill) Communication skills Staffing management Chemical safety protocols Hotel cleaning experience Healthcare facilities housekeeping Performance evaluation Full Job Description Overview Join our dynamic team as a Janitorial Account Manager and lead the charge in delivering exceptional cleaning and sanitation services across diverse commercial settings. This energetic role combines team leadership, client relationship management, and operational oversight to ensure our standards of cleanliness, safety, and customer satisfaction are consistently exceeded. As a pivotal point of contact for our clients, you will drive team performance, uphold safety regulations, and promote a culture of excellence in janitorial and custodial services. Duties Manage and supervise janitorial staff to ensure high-quality cleaning, sanitation, and maintenance standards are met daily. Develop and implement cleaning schedules, protocols, and safety procedures aligned with industry best practices and client requirements. Oversee industrial cleaning operations, including specialized sanitation tasks in healthcare, hospitality, or commercial environments. Conduct regular inspections to monitor cleanliness, safety compliance, and adherence to sanitation regulations. Foster strong relationships with clients by providing exceptional customer service, addressing concerns promptly, and customizing service plans as needed. Train staff on proper cleaning techniques, safety regulations, and the use of cleaning equipment to optimize efficiency and safety. Coordinate team management activities such as staffing schedules, performance evaluations, and ongoing training initiatives to enhance team supervision and leadership skills. Skills Proven experience in custodial work, commercial cleaning, or industrial sanitation with a strong understanding of hygiene standards. Demonstrated ability to supervise teams effectively while maintaining high morale and productivity. Excellent managerial communication skills to lead staff, liaise with clients, and coordinate with other departments seamlessly. Strong knowledge of safety regulations related to cleaning chemicals, equipment operation, and workplace safety protocols. Expertise in cleaning & sanitation management practices tailored for various environments such as hospitals, hotels, or office buildings. Leadership qualities that inspire teamwork, accountability, and continuous improvement among staff members. Exceptional customer service skills to build lasting client relationships through responsiveness and professionalism. This role offers an exciting opportunity to make a tangible impact by ensuring safe, spotless environments while leading a motivated team dedicated to excellence in janitorial services. If you thrive in fast-paced settings where leadership meets operational expertise—this is your next great career move! schedule Monday to Friday 9 am to 5:30pm

Pay:

$26.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off Paid training

Work Location:

In person