A Key Account Manager manages the accounts of clients with the highest strategic significance and financial value to the company. Develops and maintains long term relationships with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
Spirit Jersey is seeking a Key Account Manager who will increase, annual sales & profit margins, by delivering quality product, fastest lead times, and timely communication with the customer. The Key Account Manager is also responsible, (including but not limited to) for achieving & delivering sales growth annually through effective & timely communication, merchandising, in-depth understanding of the account, excellent account management, excellent collaboration with all cross functional partners at Spirit, & supporting Spirit Jersey® presence & branding for the specified accounts.
Duties and Responsibilities:
Manage all aspects of the Key Accounts and product assortment plan to maximize performance. Follow Spirit Departments written SOP to support and drive sales from development through to shipping, including but not limited, wholesale pricing request, art request, art sheet creation, and sample approvals. Collaborate with design and production on new development to ensure we deliver customer expectations, strictly according to corporate process & systems, which may change & evolve. Communicate art needs to design team and helps to merchandise new styles and techniques strictly according to corporate process & systems, which may change & evolve. Drive conference calls with key buyers to talk through concepts, ideas, selling and general business needs strictly according to corporate process & systems, which may change & evolve. Provides continuous market feedback to internal teams and leadership, through market research and competitive and customer shopping. Keen understanding of brand ethos, product, assortments and positioning. Develop and implement a wholesale account strategy in line with financial goals. Ability to proactively recommend assortments to accounts with an understanding of fashion trends / competitive landscape while understanding customer needs. Strong analytical skills with the ability to run financial analysis supporting key action plans. Work directly with account buying and planning teams to review seasonal sales and receipt plans, as well as profitability to maintain a healthy business. Responsible for managing Time and Action calendar with all cross-functional teams to ensure on time delivery from Concepts, Development, Sampling through shipping of quality products on time. Responsible for expert knowledge of all aspects of Key Accounts, including but not limited to - Customer Base, Pricing, Buying Cycle, Compliance Requirements and Routing guide & that all Spirit Departments written SOP are in compliance & working with current manuals. Respond to all requests & communication in an expedited manner. Arrange and travel to appointments to support growth for Key Account business Maintain customer relations with personal attention and store visibility (educational store visits, visual merchandising, discover opportunities and competitive - market analysis). Responsible for promoting brand awareness. Follow Spirit Departments written SOP to support and drive sales from development through to shipping, including but not limited, wholesale pricing request, art request, art sheet creation, and sample approvals. Collaborate with design and production on new development to ensure we deliver customer expectations, strictly according to corporate process & systems, which may change & evolve. Communicate art needs to design team and helps to merchandise new styles and techniques strictly according to corporate process & systems, which may change & evolve. Drive conference calls with key buyers to talk through concepts, ideas, selling and general business needs strictly according to corporate process & systems, which may change & evolve. Provides continuous market feedback to internal teams and leadership, through market research and competitive and customer shopping. Keen understanding of brand ethos, product, assortments and positioning. Competencies Outstanding organizational and time management skills Excellent verbal and written communications skills Discretion and confidentiality Highly Ethical. Works with integrity; Upholds organizational values Teamwork and Collaboration. Exhibits objectivity and openness to others' views. Contributes to building a positive team spirit. Ability to work independently without supervision Professionalism approaches others in a tactful manner; reacts well under pressure; Treats others with respect and consideration Qualifications Bachelor's degree preferred. 5+ years of work experience. Possess strong influence skills with the ability to have a presence with accounts. Must be a self-starter and be able to determine schedule and priority tasks without direction. Excellent communication, analytical, and organizational skills. Ability to provide a high level of customer service. A creative, strategic thinker who thrives in a fast-paced environment. Must have proficiency in Microsoft Office. Must be detail oriented and have the ability to multi-task. Salary Range $USD annually, commensurate with experience and qualifications, plus commission.
Work Location:
In person
Job Type:
Full-time Pay:
$70,000.00 - $82,000.00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What is your compensation target? (Please include hourly rate or annual salary expectations.) When are you available to start work? How many years of experience do you have in sales?
