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Levco

Inside Sales Account Representative

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$49,178 / year median in Connecticut

-16% projected decline

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Job Description

Inside Sales Account Representative Levco - 2.6 Trumbull, CT Job Details Full-time $24 - $28 an hour 1 day ago Benefits Health insurance Vision insurance Qualifications Teamwork High school diploma or GED Organizational skills Account management Time management Full Job Description Company Overview Levco is a trusted provider of Fuel Oil, Propane Delivery and expert HVAC services to thousands of homeowners in Fairfield County. We are committed to delivering comfort, reliability, and peace of mind through exceptional service and strong customer relationships. As we continue to grow, we are looking for a motivated, high performing professional to join our team. Job Description We are seeking a Inside Sales and Customer Service Representative to serve as a primary point of contact for our customers. This role blends customer service, operations coordination, and sales into one dynamic position. You will play a key role in ensuring smooth daily operations while also contributing to customer satisfaction, retention, and revenue growth. This is an excellent opportunity for someone who enjoys working with people, solving problems, and being an integral part of a fast-paced, team-oriented environment. Key Responsibilities Customer Service, Operations and Relationship Management Respond to inbound customer calls with professionalism, attentiveness, and a strong focus on delivering an exceptional customer experience. Conduct timely follow-up and reminder calls to ensure a seamless customer experience, maintain engagement, and support revenue growth. Address customer concerns with professionalism and empathy, diagnose comfort and system-related issues, and recommend tailored solutions that best meet the customer's needs. Respond to inbound customer calls with professionalism, attentiveness, and a strong focus on delivering an exceptional customer experience. Address customer concerns with professionalism and empathy, diagnose comfort and system related issues, and recommend tailored solutions that best meet the customer's needs. Cultivate and sustain strong, long-term relationships with existing customers to enhance loyalty, trust, and retention. Review and interpret relevant customer data to identify trends, improve service delivery, and enhance the overall customer experience. Lead Generation & Sales Present and promote Levco's products and services through thoughtful, solution-oriented communication via phone and email to potential customers. Proactively identify potential customer needs and opportunities that support a consultative sales approach. Support lead generation efforts and contribute to achieving monthly sales objectives. Analyze relevant sales data to identify trends, opportunities for improvement, and areas for growth. What We're Looking For Strong communication and interpersonal skills Excellent time management, organization, and attention to detail A customer-first mindset and problem-solving approach Ability to multitask and manage multiple priorities Ability to work independently and as part of a team Eagerness to learn, grow, and contribute in a dynamic environment Qualifications High school diploma required; Associate or Bachelor's degree preferred 2+ year of experience in sales preferred Experience with CRM software such as Salesforce is a plus
Pay:
$24.00 - $28.00 per hour
Benefits:
Health insurance Vision insurance
Experience:
sales: 2 years (Preferred) Ability to
Commute:
Trumbull, CT 06611 (Preferred)
Work Location:
In person

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance