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Taylor Corporation
Advanced Service Account Manager, Insourcing
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Job Description
Job Description Help for Job Description. Opens a new window. Taylor Corporation is looking for a Advanced Service Account Manager, Insourcing to join their team!
Work Authorization:
To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship. Key Responsibilities Revenue Growth & Insourcing- Identify, prioritize, and TAP (Taylor Advantage Products) insourcing opportunities across assigned accounts.
- Develop account-level strategies to increase TAP utilization, reduce external vendor spend, and expand product categories.
- Review sales activity, quoting trends, and purchasing behavior to uncover revenue opportunities.
- Partner with Sales and Customer Service to influence purchasing decisions toward TAP solutions.
- Track and communicate insourcing progress, revenue impact, and performance against goals. TAP (Taylor Advantage Products) Product Expertise
- Serve as a primary expert on TAP products, capabilities, competitive advantages, inventory strategies, and new launches.
- Promote TAP-first selling behaviors and recommend product substitutions or vended-to-TAP conversions.
- Collaborate with Product Merchandising and Operations to address product gaps and identify future opportunities. Coaching & Team Enablement
- Train and mentor Customer Service, Account Managers, Program Coordinators, and Sales teams on TAP products and insourcing best practices.
- Create simple reference materials, playbooks, and coaching content to improve adoption and consistency.
- Act as an escalation resource for TAP-related product questions and strategic account opportunities.
- Share successes, best practices, and lessons learned to strengthen organizational knowledge. Strategic Account Management & Execution
- Build strong relationships with stakeholders and decision-makers to support account growth.
- Analyze account performance, spending patterns, product mix, risks, and conversion opportunities.
- Coordinate with cross-functional teams to TAP initiatives and improve the customer experience.
- Maintain visibility to pipeline opportunities and follow through on revenue-generating activities.
- Provide leadership with insights and recommendations to expand TAP adoption and improve profitability.