The mission Be the person everyone turns to when the question is about the product, the protocol or the skin, inside our team and across the national network. You will own the Guinot US and

LIPSMART

training program: a full monthly calendar of certifications and seminars, delivered in person and over Zoom, for our own team and for our accounts. You will be the escalation point for technical questions a representative or customer service cannot answer. And you will be there when a significant new account is being won, explaining the treatments in depth and demonstrating them.

What you will do:

Run the training program Deliver in-house training, both in person and over Zoom, for the Stars team and for Guinot accounts. Publish and run a full monthly schedule of trainings and seminars available to the national network, delivered on site at the account, at a Stars training location, or virtually. Personally own the intensive sessions and the complete new-account certifications, while representatives deliver product knowledge classes, you set the line between the two and hold the standard on both. Coordinate and quality-control the training delivered by other members of the team. Introduce every new product and treatment to the entire internal team, so that sales, customer service and marketing all speak about it accurately. Step up account visits around every new product and treatment launch. Be the technical authority Answer the questions on ingredients, treatments, contraindications and skin reactions that accounts and their clients raise, including everything that representatives and customer service escalate to you. Serve as the reference point internally on protocol, formulation and treatment technique. Train, certify and troubleshoot accounts on Guinot treatment appliances, pairing every device with its correct product application protocol. Reactivate the legacy installed base, retraining long-standing accounts and bringing them onto current technology and current protocols. Partner with Guinot France Communicate directly with Guinot's training director on all technical matters, protocols, and the details behind products being launched. Monitor the media library from France and route each asset to the right person on the team. Adapt and localize French-origin curriculum and training materials for the American market. Support marketing, PR and digital Work with the marketing team on product detail, benefits and key ingredients across all promotional materials internal, public-facing and on our website. Act as the point of contact for PR and press when an article calls for product knowledge, supplying accurate ingredients, formulation and treatment detail. Oversee product information and training videos for accounts on our website. Make accounts aware of every point-of-sale asset and why it matters, counter displays, beauty guides, posters and merchandising. Open and grow accounts Work with Marketing and the General Manager on new account prospects and leads, explaining products and treatments in depth to prospective accounts and performing a treatment on them. Support new account set-up, opening orders and first 90-day training. Act as a business-building consultant to accounts: treatment menu design, protocol upsell and homecare attachment. Coordinate with customer service and field representatives on account feedback and proactively reach out to accounts to sell them on the value of scheduling a training or a review. Represent Guinot at trade shows, distributor events and flagship account openings. What you bring

Required:

Licensed esthetician. Active state esthetician license, transferable to or obtainable in Florida. Education experience. Five or more years delivering skincare education to professional accounts, with a track record you can describe in detail. Technical skills. Excellent hands-on technique. You will be asked to demonstrate a protocol live during the interview process. Ingredient and treatment expertise. Genuine depth on ingredients, formulation and skin physiology, enough to be the last stop for a difficult question about a reaction or a contraindication. Device capability. Demonstrated ability to train professionals on treatment devices or appliances, not products alone. Live and virtual delivery. Equally effective in a training room and on camera. A significant share of this training is delivered over Zoom. Program ownership. Experience setting a training calendar, coordinating other trainers, and holding a consistent standard across them. Marketing collaboration. Comfort working alongside marketing and explaining product knowledge accurately to press when asked. Commercial results. Evidence that your training moved the numbers, sell-through, reorder rate, protocol adoption or account retention. Mobility. Willingness to travel nationally, and internationally on occasion.

Strongly preferred:

Fluent Spanish. Background with a European or French professional skincare house, for example Clarins, Clinique, Sothys, Yon-Ka, Biologique Recherche, Phytomer, Thalgo, Payot, Decléor, Obagi or Institut Esthederm. Luxury spa environment experience; Forbes Travel Guide standards a plus. Massage therapy license in addition to esthetics. Medspa or physician-dispensed channel experience. Experience producing or overseeing training video and digital education content. CRM fluency (Salesforce or equivalent). French language ability. What success looks like in year one The monthly training calendar is published, full, and running across all three formats, on site, in house and virtual. Every internal team member can speak accurately about every product in the range. Technical questions stop bouncing around the company, because everyone knows they end with you. New doors are opening with the appliance in the opening order and staying open. Dormant legacy accounts are back in treatment and back on order. Guinot France regards the US education program as a model for other markets. Why this role Most education roles inherit a system. This one builds it. You will set the standard, write the calendar, choose the tools and define what a Guinot-certified esthetician means in the United States, with the direct backing of the brand in Paris and a distributor that treats education as the engine of the business rather than a cost line.

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person