Account Manager

Job Title Account Manager Position Overview Shaw Industries Group, Inc. is a wholly owned subsidiary of Berkshire Hathaway, and is a global leader in delivering carpet, hardwood, tile & stone, laminate, synthetic turf, and other specialty products to residential and commercial markets worldwide. We are committed to creating a better future for our customers, our people, our company, and our communities.

Position Overview:

Increase sales revenue with designated Shaw Residential. Nurture business relationships to build trust and confidence in our company and salesforce. Establish a positive relationship with salesforce to maintain an appropriate level of service for this customer base.

Overview:

Account Success Managers contribute to the success of Shaw Industries by possessing a thorough understanding of product knowledge, selling strategies, and customer service for assigned geographic territory(ies). Account Success Managers display a positive attitude and project a willingness to help, while consistently providing accurate information to the consumer. Account Success Managers are responsible for growing business and maintaining excellence by managing pricing, product inquiries, and selling opportunities.

Responsibilities:

Grow assigned accounts relative to Divisional sales volume and goal, product availability, and market share. This is accomplished through the development of good relationships with the customers, Territory Managers, RVP's, and DVP 's based on knowledge, service, trust, and integrity. Listen and learn our dealers' business and need to provide recommendations, solutions, and product information on a daily basis. Must meet sales goals and activities as indicated and determined by the National Inside Sales Manager. Collaborate with Territory Managers and RVP's to ensure strategic execution, understand national and local promotions, and stay up-to-date on market trends. Responsible for selling and promoting all residential product labels, including but not limited to, Shaw Floors and Philly Commercial and educating customers on these products. Must have a deep knowledge of residential product offerings. Execute daily sales calls to existing customers with special emphasis on the sale of rolls and quantities of carpet, samples, displays, cushion, adhesive, and related floor products. Must continually develop a keen awareness of what is happening within their designated geographic area. Prepare and communicate periodic sales reports outlining actual sales information and goals, competitive market conditions and product needs. Analyze sales statistics by reviewing computer reports specific to his/her territory to aid in formulating goals and to assist dealers in promoting sales. Position Requirements High School Diploma/GED required. Associate degree or higher education preferred. 2+ years of sales experience or B.S. in Marketing or related field. Ability to learn Salesforce, and other Shaw systems necessary for the position. Core Competencies Deliver Compelling Communication Demonstrate Good Judgement Build Customer Satisfaction Innovate Build Trusting Relationships Shaw benefits include: Medical, dental, and vision insurance Life insurance and disability coverage Tuition reimbursement Employee assistance program Health savings account Paid Time Off Parental Leave 401K and Retirement Plans Product discounts for employees #LI-HB1 #ShawIND Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. A history of success, a future of possibility Founded in 1967, Shaw Industries' leadership has been built on a history of success. Over time, our products have expanded, the customers we serve have been broadened, and the technology we use has advanced, but our vision to create a better future remains the same. Exceeding our customers' expectations for quality, service and performance is at the heart of our business. Global Flooring Provider Shaw Industries Group Inc. supplies carpet, resilient, hardwood, tile and stone, synthetic turf, and other specialty products to residential and commercial markets worldwide. Learn more Operational Excellence Our manufacturing operations and integrated supply chain deliver a broad array of products to meet diverse needs across residential and commercial markets throughout the world. Learn more Award Winning The success of our company and the success of our associates go hand-in-hand. We are consistently awarded as an employer of choice, community partner, and leader in design and innovation. Learn more We Sustain Human Ability At Shaw, sustainability means sustaining human ability in all of our products and processes. We ask ourselves "how can we minimize our impact on the environment and maximize human potential?" Learn More Community Partner From civic involvement and philanthropic giving to volunteerism and future workforce development, our company and associates leverage our combined passions and expertise in addressing community needs, collaboratively. Learn More In The News There is always something new and exciting happening at Shaw. Check out our news page to read our recent press releases, company blog posts, sustainability reports and more! Learn More