Job Overview We are seeking a dynamic and results-driven National Account Representative specializing in Retail & Distribution to join our expanding team. In this pivotal role, you will be responsible for managing and growing key customer accounts within the retail and distribution sectors. Your expertise in sales negotiation, business development, and client relationship management will drive revenue growth and strengthen our market presence. This position offers an exciting opportunity to lead enterprise-level sales initiatives, develop strategic partnerships, and deliver exceptional service to our valued clients. Your proactive approach and passion for technology sales will be instrumental in achieving and surpassing sales goals, ensuring long-term success for both our company and our customers. Duties Develop and execute strategic account plans to expand business within retail chains and distribution channels. Manage existing customer relationships by providing tailored solutions, addressing needs promptly, and ensuring high levels of client satisfaction. Lead negotiations to close high-value deals, leveraging strong communication skills and a thorough understanding of client requirements. Identify new business opportunities through market analysis, warm calling, and networking within the retail and distribution sectors. Collaborate with marketing teams to develop targeted campaigns that support product launches and promotional initiatives. Utilize CRM systems such as NetSuite to track sales activities, manage customer data, and monitor account performance metrics. Conduct regular meetings with clients to review progress, address concerns, and present new solutions aligned with their evolving needs. Maintain comprehensive records of all interactions, proposals, contracts, and follow-up actions to ensure seamless account management. Experience Proven success in B2B sales within a corporate sales environment, particularly in technology or software sales. Demonstrated experience managing large accounts with a focus on deal closing and exceeding sales targets. Strong background in negotiation, business development, and enterprise selling strategies. Proficiency with sales management systems such as Salesforce or equivalent CRM platforms for managing customer relationships effectively. Technical sales experience involving software solutions or technology products is highly desirable. Excellent communication skills with the ability to articulate complex concepts clearly to diverse audiences. Leadership qualities that enable effective client relationship management and team collaboration. Analytical skills to assess market trends, identify opportunities, and develop strategic approaches for account growth. Qualifications Bachelor's degree in Business Administration, Marketing, Supply Chain, Communications, or a related field preferred. 2-5 years of experience in account management, customer service, sales support, retail operations, order management, or a related customer-facing role. Experience supporting large national retailers, distributors, home improvement retailers, or hardware accounts is strongly preferred. Experience working with accounts such as Walmart, Menards, Orgill, Ace Hardware, or similar large customers is a plus. Strong customer service and relationship-management skills. Excellent written and verbal communication skills. Strong organizational skills with the ability to manage multiple customer requests, deadlines, and priorities. High attention to detail and strong follow-through. Ability to communicate and coordinate effectively across multiple internal departments. Strong problem-solving skills and ability to take ownership of customer issues through resolution. Proficiency in Microsoft Office, particularly Excel, Outlook, and PowerPoint. Experience with ERP systems, EDI platforms, retailer portals, or order management systems is preferred. NetSuite experience is a plus. Ability to work independently while functioning effectively within a cross-functional team. Join us if you're passionate about driving growth through innovative sales strategies, building lasting client relationships, and thriving in a fast-paced corporate environment!
Pay:
$65,000.00 - $70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance