Account Manager

Account Manager Port City Logistics - 3.2 Port Wentworth, GA Job Details Full-time $50,000 - $57,799 a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Sales Phone communication English High school diploma or GED Prospecting Sales strategy Grammar Experience Customer acquisition Full Job Description

JOB SUMMARY

Develop sales plans to acquire new customers on an on-going basis, solicit shipments from customers as needed, maintain and manage on-going sales pipeline while utilizing customer relationship management tools, provide necessary information to team members about new customers through the on-boarding process. Maintain and achieve sales goals through a clear and directed sales plan.

ESSENTIAL FUNCTIONS

Outbound phone calls and visits to new potential shippers and carriers in order to achieve the objectives of the agreed upon sales plan. Develops personal sales plans. Engages in on-going training to better develop sales skills. Receives customers' requests by telephone or email, analyzes requests, provides information requested or ascertains who can best provide the information, and routes the request to the proper person. Analyzes bids and responds to requests for quotes. Searches customer records using company CRM system and provides necessary information and or reports to sales manager and team members. Sets daily, weekly and monthly sales goals and achieves goals. Maintains accurate notes and sales activity in the company CRM system. Keeps operational teams informed as to new customers and provides details to operational teams as to the requirements and needs of each new customer on-boarded. Responds to customers' requests via telephone or email, using personal computer when necessary. Has extensive knowledge of services offered, pricing, delivery and transit times, various telemarketing skills, and similar data, as required.

ADDITIONAL RESPONSIBILITIES

Travels to customer locations as needed. Completes shippers request for quotes (RFQ) as needed. Performs other allied duties as assigned by supervisor. Requirements

EXPERIENCE AND BACKGROUND

One (1) years' experience. Knowledge and ability—English and grammar. Pleasant telephone voice/manner, ability to operate simple office equipment sufficiently to perform the job. Ability to compose correspondence, think on your feet, and knowledge of what excellent customer service is.

EDUCATION

High school education mandatory, College degree preferred.

WORK ENVIRONMENT

Work is generally performed in a warehouse environment. The noise level is moderate. Generally, well ventilated, and well lit. Warehouse team members may be required to wear protective clothing. Additionally, may operate heavy equipment and strict safety regulations may be required.

PHYSICAL EFFORT

Work is physically strenuous and team members are required to lift heavy packages up to 50 pounds. Work may require excessive bending or stooping. Team members may be required to climb ladders, use hand tools, and/or use heavy machinery (e.g., forklift, etc.). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Light duty options may be available.

Pay:

$50,000.00 - $57,799.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Education:

High school or equivalent (Required)

Experience:

Sales:

1 year (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person