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Northside Hospital

Account Support Specialist- Urgent Care

Career Insights for Account Representative (General)

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$39,935 / year median in Georgia

-11% projected decline

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Job Description

Account Support Specialist- Urgent Care Northside Hospital United States, Georgia, Snellville Sep 01, 2026 Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Performs as a cross trained multi functional team member of the office practice. Ensures accurate and timely charge capture and billing of office visits and inpatient charges, front office assistant responsibilities, precertification, scheduling or other administrative functions as assigned. Responsible for collecting physician and technical superbills/rounding sheets daily. Enters and verifies patient demographics and insurance information. Verifies medical benefits and obtains preauthorization. Cross trained in the billing process cycle to include charge capture, insurance, collections and payment processing including outsourced receivables.

REQUIRED

Two (2) years of experience in a clerical environment, preferably in a healthcare environment.

High School diploma or equivalent.

PREFERRED

Experience in a medical office setting.

Ability to read and understand a medical record

Basic typing skills

Knowledge of current ICD-9 and CPT codes

Ability to manage time of self and others.

Basic math skills