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Upson Regional Medical Center
Lead Patient Accounts Specialist
Career Insights for Account Representative (General)
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Based on Georgia data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$39,935 / year median in Georgia
-11% projected decline
Job Description
Join a winning team! Upson Regional Medical Center is a small hospital with a BIG heart! Our employees enjoy an environment where they can take care of patients with a high degree of quality and compassion. Patients get to experience top-notch healthcare with modern technology and a team with a focus of excellence for every patient, every time. The Lead Patient Accounts Specialist is responsible for the efficient and orderly resolution of all patient accounts assigned by a designated alpha group. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to hospital policy. The Lead position will also be responsible for the Charge Capture Audit (CCA) software, daily charge rejections, providing coverage within the department, assisting patients via telephone and walk-ins, and any other duties as assigned by the supervisor.