Customer Enrollment Representative Whole Team Innovation - 2.3 Downers Grove, IL Job Details Full-time $62,550 - $70,550 a year 21 hours ago Benefits 401(k) Paid time off 401(k) matching Employee discount Flexible schedule Qualifications Customer communication Full Job Description Whole Team Innovation is expanding in Downers Grove, IL and is hiring a motivated Customer Enrollment Representative to join our growing team. This full-time, on-site position is ideal for individuals who enjoy working with people and are interested in gaining hands-on experience in customer service, account enrollment, customer support, and client relations. As a Customer Enrollment Representative , you will work directly with customers to understand their needs, explain available products and services, answer questions, and guide them through the enrollment process. Our goal is to provide every customer with clear information, personalized support, and a positive experience from start to finish. Previous customer service or enrollment experience is helpful but not required. Whole Team Innovation provides hands-on training, ongoing coaching, and professional development. Customer Enrollment Representative Responsibilities Assist customers directly with new account and service enrollments Speak directly with customers to understand their needs and available options Explain products, services, pricing, and current promotions clearly Answer customer questions and provide accurate account information Complete enrollment forms, account updates, and service requests Review customer information for accuracy and completeness Maintain organized records of customer interactions and account activity Provide professional and solution-focused customer support Stay informed on current products, services, and enrollment procedures Collaborate with team members to support customer satisfaction and performance goals Key Qualifications Must be 18 years of age or older Able to work on-site in Downers Grove, IL Strong communication and interpersonal skills Friendly, professional, and customer-focused Dependable, organized, and comfortable working in a fast-paced environment Willing to learn and receptive to coaching Previous experience in customer service, retail, hospitality, sales, account services, or another customer-facing role is a plus, but not required Customer Enrollment Representative Perks Competitive compensation Additional performance-based incentives monthly / quarterly Hands-on training and ongoing development 401(k) Flexible scheduling for full time employees Professional mentorship and coaching Paid time off Supportive, team-oriented environment Experience in customer service, enrollment, account support, and client relations If you enjoy helping customers and are looking for a full-time Customer Enrollment Representative position in Downers Grove, IL , apply today to join Whole Team Innovation. We are looking for dependable, people-focused individuals who are ready to learn, contribute, and grow with our expanding team.

Pay:

$62,550.00 - $70,550.00 per year

Benefits:

401(k) matching Employee discount Flexible schedule Paid time off

Work Location:

On the road