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AFC Companies

Account Manager

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What they do

An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$71,843 / year median in Illinois

-11% projected decline

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Job Description

Do you love building relationships and winning new business? AFC Transport is hiring a Account Manager to grow revenue through both brokerage and asset-based transportation solutions . You will prospect and close new shippers, then expand and retain your accounts by delivering reliable service and solving problems fast. What You'll Do (Brokerage + Asset-Based) Prospect, qualify, and close new shipper accounts Manage and grow a book of business by expanding lanes, volume, and retention Sell the right mix of brokerage and asset-based solutions based on customer needs Own the sales process: discovery, solution-building, pricing, proposals, negotiation, close Act as the primary customer contact, providing proactive communication and issue resolution Partner with Operations/Dispatch to execute freight, align expectations, and ensure smooth onboarding Maintain accurate CRM activity, pipeline updates, and forecasts Use AFC tools (McLeod TMS, Google tools, customer portals) to stay efficient What We're Looking For Required 3+ years in freight brokerage/logistics (sales and/or account management) Proven ability to hunt (new business) and farm (grow/retain accounts) Strong communication, negotiation, and customer management skills Strong organization and pipeline discipline; able to manage multiple opportunities at once Ownership mindset, calm under pressure, solutions-focused Preferred Experience selling into mid-market to enterprise shippers Existing shipper relationships (a plus, not required) Strong collaboration with operations teams to drive service execution and retention Why AFC Transport Base salary starting at $60,000/year + commissions Uncapped earning potential with performance recognized and rewarded Supportive leadership and a team that executes Build long-term customer partnerships and grow a real portfolio Location Onsite role , Chicago Land Area only (Please do not apply if you are not located in the Chicago Land Area.)