Specialty Strip Account Manager

STEEL WAREHOUSE CO LLC - 3.5

South Bend, IN Job Details Full-time 4 hours ago Qualifications Customer communication

Full Job Description Description:

Responsibilities:

. Interact with outside sales, scheduling, production, and materials assignment to proactively address customer requirements. . Professionally represent the company in daily interactions with key customers. . Act as a key partner to the outside sales representatives, and a valued advisor internally after developing an expert level of knowledge about assigned customers. . Take ownership of communications both internally and to customers to help build and strengthen relationships that support the business. . Champion and closely manage master contracts to ensure usage and purchases are correct. . Be a key driver of just-in-time delivery performance and effective inventory management by monitoring shipments, managing order reports, and proactively addressing issues including aged inventory. . Manage pricing changes according to each specific customer program. . Reconcile customer purchase orders and assist in developing advanced quality plans with what was quoted and ensure critical accuracy. . Proactively learn customer order patterns to be able to effectively manage the effects of customer forecasts on the business. . Assist in outside processing (toll orders) as needed.

Requirements:

Requirements:

. A willingness to learn and grow in the steel processing business. . Excellent communication skills both written and orally. . Strong organizational skills with attention to detail. . . Ability to balance the needs of the customer with the capabilities and internal constraints of the company. . 2 year degree in Business or other relevant areas - equivalent experience will be accepted. . Prior Inside sales experience highly preferred