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TrueAccord Corporation

collections Specialist Bilingual

Entry-Level JobVerifiedNo experience needed

Career Insights for Account Representative (General)

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Based on Kansas data

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What they do

An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.

$44,642 / year median in Kansas

-15% projected decline

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Job Description

First Job Previous Job 1,501 of 10,000 More Like This $20.00 Per Hour DOE (Depends on Experience) collections Specialist Bilingual TrueAccord Corporation
Occupation:
Bill and Account Collectors
Location:
Lenexa, KS - 66219
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
07/28/2026 Positions available: 15 Web Onsite /
Remote:
Work onsite all of the time
Updated:
07/28/2026
Expires:
09/26/2026 Job #: 13824424 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Education High School Diploma or Equivalent Age 18 and up Schedule Full Time Job Type Regular Duration Permanent Employment Job Description Help for Job Description. Opens a new window. The impact you'll have: Be a
Financial Guide:
Engage directly with consumers, utilizing your strong communication and negotiation skills to understand their unique situations and skillfully guide them to resolve outstanding account balances.
Drive Positive Outcomes:
Proactively manage a variety of communication channels including inbound and outbound calls, email, and chatto establish effective payment solutions and achieve account resolution goals.
Exceed Expectations & Unlock Growth:
Specialists who consistently meet and surpass key performance indicators (KPIs) for 6+ months unlock promotion opportunities!
Champion Our Mission:
Uphold the highest standards of quality and compliance, embodying our empathetic approach to debt recovery.
Innovate & Collaborate:
Work within a vibrant call center environment, contributing to a team that's constantly finding new ways to help consumers achieve financial stability.
Who You Are:
A Natural Persuader:
You possess excellent professional communication and interpersonal skills, coupled with a genuine desire to influence positive outcomes. Prior experience in sales, customer retention, or in a role where you've handled objections & rejections a strong benefit
Solution-Oriented:
You're skilled in problem-solving, negotiating, and resolving conflicts, always looking for the win-win.
Driven & Detailed:
You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving results.
Adaptable & Resilient:
You thrive in a fast-paced, evolving environment and can expertly prioritize multiple tasks to ensure successful completion.
Empathetic Professional:
While results-driven, you're deeply committed to providing best-in-class customer service with compassion and understanding.
Qualifications:
High school diploma or GED required. Bilingual / Spanish High sense of ownership, resilience, and reputation of dependability